Oriental Chef
99 Commercial St, Risca, Newport NP11 6AZ, United Kingdom
3.5
28 reviews
8 comments
JW33+JH Newport, United Kingdom
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Monday: Close
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Friday: 17–23
Saturday: 17–23
Sunday: 17–22
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Friday: 17–23
Saturday: 17–23
Sunday: 17–22
We ordered at 5.30pm. and were told we would have a 90 minute maximum wait. When the 90 minutes had surpassed and with my 2 young children complaining they were hungry I rang and asked where the food was. I was told that the driver had left and it wouldn’t be long. 40 minutes later I rang and chased this up again as it had still not arrived!
I was told yes not long, the driver had more than 1 delivery.
10 minutes later I received a phone call stating there had been a problem and they didn’t know what had happened to our order and the would cook it fresh now and send it straight out. This was despite the fact that they had LIED and told me twice previously that the food was on its way!!
This takeaway is full of liars and I despise people who lie like this. They had ample opportunity to say they had forgotten the order on the twice I rang to chase it up.
Stay away from here at all costs. I should have known from their VERY low hygiene rating that ordering from here would be a mistake. I can only guess that the rumours about the food quality are true as we are still
waiting for our order now.... 14 hours later!
Disgusting customer service.