Despite not having a big selection, the personnel is extremely kind and helpful - not like others at expensive shops who look down on you.
Rajneesh Sharma
Burberry store in London has great collection but above all the staff is very courteous, helpful and truly represent their brand.
D C (Dmc)
Staff were friendly, apart from 2 that I felt were unprofessional. Be careful, you might drive more customers away.
James Ainley1 year ago
Some really nice pieces here and the staff are always willing to help you find what you need
Alejandro Castro1 year ago
Poor customer service. Clerks are not interested in selling their products to you. I ended up buying at Lafayette Galleries in Paris.
Nupur Singh2 years ago
Grand luxury store! Amazing experience. The place is huge, earlier it was a theater as per the staff. Very good collection and classic Burberry products along with latest collection. Apparently, this is the biggest store of Burberry in the world.
Aditya Pillai2 years ago
Great store, great brand..bought multiple items but beware of Fiona..! All the staff are amazing and helpful apart from this one. Makes you feel unpleasant and will not help you when required. Quiet an artificial attitude and just makes customers uncomfortable. Not friendly at all so would advise you to keep a distance from her, if possible. Rest of the staff are excellent and welcoming as it should be. Burberry can do better and should do better than hire such a ghastly representation of a ‘manager’ at this store. Disappointed. Watch out.
