Next
Unit 1b, Retail Park, Broad Ln, London N15 4QD, United Kingdom
3.4
88 reviews
8 comments
HWQP+3W London, United Kingdom
Location reporting
Claim this location
Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–20
Friday: 9–20
Saturday: 9–19
Sunday: 11–17
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–20
Friday: 9–20
Saturday: 9–19
Sunday: 11–17
1. Return the item, no need to have the original gift card
2. Wait 3 days for a new gift card to arrive via mail ( I assumed that if I return an item in person, I can have my money back straight away but no)
3. Receive enormous amount of unnecessary paper and plastic, not counting the delivery as a not-so-friendly refund option
Side note, gift cards cannot be used on Next Flowers website which is also very inconvenient.
but as many other shops the prices went up incredible, as well as they dont have now enough staff to serve everyone [maybe due to covid...] as i was waiting today by the collecting point over 20 minutes for 1 small parcel and i saw there another 15 people waiting for their parcels by the self service some of them "over 1 hour waiting"!! included elderly!. i dont think that i will ever come back and i recommend anyone who has a choice of another shop should go, and not to come to next for 1 hour waiting time!
I walk into the store, the security guards look at me like I'm a criminal .... hello.... ????
I waited on the second floor for ten minutes to be served!.. so and I didn't buy the items!!!
I'm going to the home improvement store to buy air freshener , I ask a girl to guide me to find my home air freshener box, she doesn't know anything, she called two more colleagues .... wow... And finally I bought a £26 home freshener out of wonder. Well this is the first and the last time I will visit this store!
PS: And last but not least, the store is dirty, cluttered and very very dusty! ....
.... And £2 for a bag, are you ready????? ...