Matalan

Quality items value for money great staff service not overbearing polite

Very small store with large selection of Men, Women and children's clothes along with Homeware products. It was so frustrating when I had to squeeze my pushchair to get through to Homeware section. Found out that Marble effect products are in trend now. I liked some of their Marble effect mugs but left them to buy later. Bagged a King sized Duvet cover. Simple and normal yet looks elegant.

Tricky costumer service don’t buy or exchange with Matalan in Edmonton N9 London. I had shopping from Matalan in Enfield and two pieces of my cloth Sizes wasn’t fit and I went back to Matalan at Edmonton at the cashier the young lady tried refunding me but the other Old lady while hears me I bought it from deferent branch (Enfield) then she Was so rude and She didn’t accept to refund or exchange because I bought it from other Matalan. I saw that old lady winked to the other cashier to get me refusing me from refund or exchange that was so Tricky. I tried asking her name but she didn’t want to give me her name as I told them I will leaving u review. I recognise that Old lady for legal purposes.

Hope no one will lose something in there because security will not help you at oll and he will stand there and even smile on you 😤😤😤

General experience was ok however I asked a member off staff to help locate a product I had seen online. She told me they don't sell in store. And her attitude was like she couldn't be bothered. As I continued browsing I eventually found the product. Says alot about her.

I try not to go in here because when I’ve had stuff ordered to the store the people that work there have opened the packages. It’s just unprofessional and weird.

Staff are rude unhelpful went to store more than once to check on click and collect as had no email to inform if parcel had arrived and one visit the manger is blind white informed me not to come back to store until I had confirmation email I tried to explain that I put order in on 21/12/21 and it should have arrived on 29/12/21 I left it for a week still no parcel went back was told to contact office I stood in queue for 20 minutes as she was doing something on a phone of some sort and the look from her was disgusting and her Aneurysm awful it was just her and one other staff on again long wait again
Went to store with my my aunt this time was a black lady rude again asked for her name so I could report she declined to give it and just started talking underneath very quitely been in touch was offered 20% off next time I go to store disgusting
Would not recommend this store and the head office don’t care again disgusting

Takes forever to get served. Always a long qué