ZARA

It's ok, tiny mens and children's department. Big floor space, the staff in the womens department, drag the clothes if it's a long garment, along the floor back to the respective rails. Its wierd, the customer do it as well. They drag their purchases around while the browse, then put them back or check out at the till with garments they are satisfied with. I have taken a star away because the lighting is leden.

Rude employees selling clothes that are way too expensive. There is M&S and Next outside (just to name a few). Womens fitting rooms only open at 12 and men's are closed even after that. I needed to try out some trousers and a very rude employee eventually let me in. My daughter was waiting for me, but yet another rude employee wanted her to leave. I had to open the curtain to explain to her that her colleague let me in. Very poor experience. To avoid at all costs.

The shop absolutely stinks in two ways, the first is the rancid smell of sewage, the second is how unbearable hot it is in there. They also must hate people with physical disabilities as there is absolutely nowhere to sit down. Do not visit.

Busy as always, especially as it was a Saturday morning..
The normal long que but was expected.
Got what I came in for, so all ok.

If I could rate 0 I absolutely would. I tried calling in to the store to find out if an item was still available and if it’s possible to reserve it. Someone literally kept cutting the phone on me. I tried several time and they just continued picking up the phone and hanging it straight away. Absolutely disgusting behaviour from such a high band store. I will never shop from there again.

Poor customer service.. they don’t respect the client at all.
Price on the label doesn’t mean anything, when my wife said what the British law says, the manager said they follow the “Zara’s Law” not the British.. I will never buy in this branch again.

Hate this shop with a passion. Queues are always too long as not enough tills open - staff are always rude and unhelpful and the shop is always way too hot - my daughter nearly passed out once as she was queuing for so long

Went in to Zara today. Wasn’t looking for anything in particular. They’ve got some great stuff as always. Went to the perfume section because love perfume and I can never have too many. Tested a few perfume but “Boldly Seoul” really caught my attention. It smells powdery and fresh. Top note is violet, middle note is mimosa and base note is musk. It’s great for an everyday perfume or work perfume. It’s affordable. The packaging is minimalist but yet classy. I love it. I asked the staff which perfume is the best seller, she told me. I tried but wasn’t really doing it for me. I still got it. I gave it to my mum. It reminds me of Jo Malone pomegranate noir so it makes sense that he collaborated with Zara on these perfumes. Overall, I had a great experience at Zara in Bromley mall. I will be back soon on a haunt for new items especially perfumes.