Firetrap

Bought a rucksack that cost £64.99. The zip doesn't do up on the laptop section and the zip gets stuck on the front/main section. Have emailed and messaged on social media but had no reply. Very disappointed from a company this size.

Love the clothes good polite staff

Great leather shoes at a good price

(Translated by Google) cheap and good material

(Original)
싸고 재질이 좋가

Firstly I have recieved my order and I know this not a necessity given our current circumstances and so thanks for your continued work. I am not happy with a couple of thing's.

1. The items aren't exactly the same as what I ordered. To be more specific the logo/ emblem is different but I will accept this as me being pedantic.
2. The black t-shirt I ordered is actually Navy, I wanted black. Maybe its because they look similar in colour or maybe I chose the wrong code when placing the order. Again, I'm willing to accept this.
3. This is the main point here. I paid £25 per item and then shipping fees. After opening the individual t-shirts, not only are they priced on their labels at £19:99 each, they also have a sale sticker on each item priced at £10 each. I am not happy.

Why was I charged £25 per t-shirt when they are in fact only £10 each?! And why antagonize the customer by sending the items out with sale prices on?

I paid £79.99 (including delivery (for these t-shirts which should have been actually should have £34.99 instead and as per the pricing on the items that I've purchased.

Please can someone arrange a refund of the difference to the sum of £45 please otherwise I will be returning the t-shirts.

Thanks for your time.

Kind regards
Mr Murray

Too trendy

Amazing!!

My husband bought jeans and jacket last month online. Jeans was broken and jacket has a tag £35 cheaper than what he paid. He emailed them to return and refund but they refused. SCAM. Please don’t buy anything from their online. We’ll never come back for sure.