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Medium sized store. Reasonable clothes

Lovely clothes and friendly staff

The store has a great atmosphere and is ideally located in the very heart of Durham City. It sells mens, ladies and children's clothing.
Due to the small size of the store, the men's department is smaller that you would expect (sharing the upper floor with children's wear, where it previously occupied the whole floor). Additonally, the layout and density of the store can make it difficult for wheelchair users to navigate.

Usually the staff are friendly and pleasant. However, during a recent visit a member of staff was most unhelpful and rude to a friend of mine, refusing to check the stock of an item in a her size.

The store is what it is, a Next store, pretty much the same everywhere
In the window was a big hoo hah about black Friday 70% off black tagged items
Went in and searched everywhere so had to ask the shop assistant
She showed me to a metre long rail with an identical one underneath with about 7 different items of clothing on them both, probably about 30 garments total of what looked to me to be from the 2014 summer collection.
There was absolutely no point in it whatsoever
It would have cost next more to print all the advertising and erect it than what they made selling the cheap black Friday lines

Staff always friendly and happy to help

I went to this store on Monday the 5th of October 2020. And due to current government restrictions I was unable to sample or test any of the fragrances on offer. But then I was greeted by nice woman behind the counter named Lucy. I asked her about the fragrances And asked her which one she recommended.

Having spoken with her and describing my tastes, Lucy told me about a fragrance she bought for her significant other and due to her recommendation, I bought that said fragrance and I am really surprised with its smell, performance, longevity and compliment factor.

10-10 for customer service and product knowledge. Im going back next week to pick Lucy's brain on other fragrances.

Lots of variety 👍

Great, we'll organised shop with so many quality lines!