Jack Wills

The stores Weirdly sized and just a bit of a pain to get around. Found it cramped and without all the stock you'd find in alternative jack wills stores.

Helpful staff quite small, not obvious from outside one changing room upstairs 2 or three on ground floor

Very POOR NEW POLICY.
Unfortunately bought a top from JW that looked great till the point I put it on. So short and wide.....Out of proportions....it's shame they wasted so much fabric for nothing!
Tried to return it as I bought myself another very nice top from John Lewis.
The girl refused to refund me and she gave me a gift card instead.
Jack Direct you are going downwards if you think you can force customers back In your stores that way.

Regret shopping with them.

A very small store with not a great variety of clothes to pick from!
When I walked in, I got no customer service whatsoever. I didn't feel like I was acknowledged as a customer at all..

Wow 😁 one word descripes Jack wills - quality- guality - quality, good range, great choices, friendly helpful staff, I am a convert 😄 well worth a visit

Bought a hoodie fron cribbs causeway yesterday was to big tried to return it to this store customer service very poor very pedantic wouldnt accept return will not shop here again ever

beautiful little store with amazing, accommodating staff. Really nice environment and enjoyable shopping experience.

Good selection of clothes and friendly staff when I had to return an item.