Matalan

Got some right bargains for a beach holiday from this place..better still, they even had my size (M) in everything I wanted as opposed to XL and upwards as you often find.
Would've bought lots more if I hadn't been so time-limited.

Went in today got my daughter a outfit was told to use the self service. There was no security tags on the items yet when I asked them to be checked I was told there fine.. yet walking out the shops the alarms went off I asked them to check again they said no it's fine every shop I went into after that all the alarms went off and i was getting started at the embarrassment was horrible people in Wolverhampton already stair enough didnt need to go through the further embarrassment of that

Great store! Excellent range of clothes in all sizes. Store is nice and clean, Friendly and very helpful staff! Would definitely recommend!! ⭐⭐⭐⭐⭐

I like this store it's got lots of variety
Of clothes and shoe's, lovely pyjamas,
There's ladies and men's sections,
Plenty of cubicles to try clothes on!
Could do with a bigger store!

Worst customer service, staff are very rude, avoid this store!

Just been in Matalan Wolverhampton, really well organised and Levi by the tills was really helpful, a credit to the company

I had made a number of online orders to the store. After receiving confirmation of all the orders being in store, we went to collect. At the store, only one of the orders were given to us. We were told that the orders had already been collected. When we said we hadn't collected any orders, we were told to ring Matalan helpline. We proceeded to do that and we were told an investigation would take place and that we would be informed of the results. I was emailed 2 days later with the only response being a repetition of what the store had told me which showed me no such investigation had taken place.

Update: The items were eventually found at the stores after a second visit and a request to check despite the computer system stating the orders were collected. Also, customer services refunded one of the missing orders.

Click and collect only until 12th April 2021. Theres a phone number on the front of store to summon staff for help! Lovely staff though. Unfortunately the local store is badly let down by the closing of the telephone customer service line. Don't email either. No point. You are just ignored. I'll be shopping elsewhere in future, with a company that doesn't blame Covid for cutting costs and providing awful customer service.