/Wales/Clothing store

AllSaints

Grand Arcade, St. David's Dewi Sant, Upper, 19 The Hayes, Cardiff CF10 1GA, United Kingdom

AllSaints
Clothing store
4.1
59 reviews
8 comments
Orientation directions
FRHF+PH Cardiff, United Kingdom
+44 29 2082 1090
allsaints.com
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Monday: Close
Tuesday: Close
Wedneasday: Close
Thursday: Close
Friday: Close
Saturday: 9–19
Sunday: 11–17
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Sarah Mintern
Sarah Mintern
Excellent service from Tallulah. Love All Saints, spent a while in Cardiff searching for a slouch jumper dress and yet again All Saints had exactly what i was looking for. Congratulations to the designers whom "get it right" time after time.
Andy Hopkinson
Andy Hopkinson
walked upstairs to the Men’s section I could have easily been in Superdry . The majority of clothing was sweats & t’s, layout was very poor . This store used to have a wide selection from leathers , coats to tailoring & boots . Women’s section seemed to be far better and staff very helpful .
Two stars is for the Men’s section can’t fault the staff .
Formalis “Formalis”
Formalis “Formalis”
Nice selection, but was hounded constantly by staff upstairs the moment I walked in. It's nice that they're offering to be helpful but I felt like the guy wouldn't leave me alone until I had bought something. That said, a lot of the clothes are seriously overpriced!
Peter Kolp
Peter Kolp251 days ago
Love all saints clothing. Wanted to buy a leather jacket. Went to sale rack bc closest to stairs and had leather jackets. Multiple sales folks kept telling me to follow them to other leather jackets area. Brought me other ones and i explained i liked a style they brought others from full price rack. "But i like this one do you have in large?" "No follow me over here" (I didn't because was still looking) "How about this brown one we have more follow me over here" . (Still looking) Ok fine. "I think i like this one." Salesperson "Follow me over here" I get it if i liked. Just felt so upsold and high pressure sales force rather than enjoying browsing. I guess one could argue "being helpful" or "just showing you others" but it was oddly too quick to pull me from one rack. "These are too tight" "no they stretch" "i like the style no collar over here" "no these will have your size". I guess i didnt feel like pushing back. I guess a mgr would say "thats what i want, upsell them " But I went and looked at ones i wanted and got out to buy online. Oddly friend shopping downstairs in woman's said same and she left earlier. "They were too pushy" "I thought it was just me"
I say bc mgr of shop should tell sales force to dial back the high pressure sales. Its too obvious. Make someone happy to browse vs high pressure sell and ill return for more sakes vs one hard sell. But hey you folks know your business. In fairness, maybe clear im a tourist here or maybe I'm not the target audience. Ill just buy online though so they lost a sale of leather jacket 200-350 and shirt i wanted (99). So tried them on, got my size and left bc i didn't want to have to feel passive aggressive upsell. Writing bc i like your stuff.
Rachael Francis
Rachael Francis251 days ago
Extremely courteous staff and clotjing carefully wrapped. Care advice given for garments and excellent quality on clothing. Highly recommend.
Jacob stanley
Jacob stanley251 days ago
A large all saints with a cool interior and high quality unique pieces
Jacob Meadowcroft
Jacob Meadowcroft282 days ago
Vibrant and pleasant shopping experience with excellent customer service. The clothes have great style and durability, and if you subscribe to the newsletter you get money off your first purchase, which was told to me by staff to help me save money. They didn't have to do this and it goes a long way when people genuinely take care of the customer. I will buy from here again!
Elizabeth Davies
Elizabeth Davies2 years ago
I have shopped in several All saints stores in different cities and have been greeted with excellent customer service, and a great choice of quality clothing
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