Hollister Co.

I support employing young people that have issues but the staff need to work on their customer service and understand that whilst the aesthetic value of being easy going might work for some, not being able to add and as a result, overcharging customers isn’t acceptable. The manager admitted she didn’t want to be there and that she wasn’t interested in customer service!

Also the store is sizest not carrying any jeans or trousers larger than 34 inches. The store needs some advice.

Used to be a nice classy place. Now more clothes on the floor than shelves. Staff like to talk more than help. Less room to walk than a sports direct.... Plus don't forget the joy of doing all this in the dark.

Times have moved on, your decor should too.

Really dispointed about my customer experience. Waited in the 'wrong' queue to pickup an online order regardless the sign that no waiting is required by the sign. It was a 15 min wait and I was sent back to an even longer queue. Never again, what a humiliation! Get a grip, customer complaint will follow.

5 stars because the customer service is excellent. Clothes wise Brits could not tell you cotton from linen let alone grades of cotton. So every shop takes the p!SS with our clothes. Some nice styles though especially casual trucker jackets.

Again staff and customer service is brill. Personally I think they need to rebrand now and expand to capture all ages and all sizes. Easy for me I'm built like a tailors dummy.

Gotta love Hollister! Haven't been in quite a few years, but the variety of products was still top notch! The store was spacioous and the staff were friendly. There was a bit of disorganisation with the changing room and I was waiting for around 10 mins, but aside from that can't complain at all. Great job.

Brighter shop since the move across St David's 2. Staff friendly but pretty poor knowledge. Struggled with my gift card and then were not sure on the rules of when it expired and job to apply discount.

Good selection of items, including decent sale section. The store is spacious and well laid out. Staff are friendly and helpful.

Clothes are very good quality and a nice fit. Well worth a visit for quality products.