Starbucks, London Gatewaty - Welcome Break

Got wrong coffee and when asked for it to be fixed, the women was rude and had a five minute discussion to get her to remake the coffee. Very unimpressed with the unfriendly attitude!

Not only is the main entrance broken, but so is the experience. Surely the point of a franchise is to make the same service available in more places, with the same level of customer service. Unfortunately despite having free drinks to claim within the app as a loyal customer this branch is unable to accept this.... interesting as loyalty is built within the app, but not honoured in store!!

I requested a puppicino off the Starbucks secret menu for my dog..thanks to the kind staff at this branch of starbuckies ...we will be visiting again

A colleague and I stopped here yesterday for a quick coffee break. Two women, neither wearing masks, talking loudly to each other behind the counter, coupled with my colleague coming up to me as I waited in the queue to tell me half of the tables were covered with crumbs and/or coffee stains, meant we left without ordering.

Soya Latte! Soya Latte and more Soya Latte with cinnamon powder withering over the frothing soya latte adds a mesmerising treat to the tongue, nasal buds and stomach! Keeps me energetic for another 2hrs!

A long drive to anyplace would have intermittent Starbucks Soya Latte would helps me hydrated. A bite of yummy 😋cheese croissant 🥐 add more thump to the Soya Latte! 🥰😍♥️

Says it closes at 22:00, I drove there for 21:45.
“Sorry Sir, We are Closed” said the chap cleaning down the machines.

Very rude staff member evening
All Gujarati staff rude not wearing mask dirty Hair not Health and safety ... Touching customer coffee without wah hands

Bad. Both of the Asian guys working in this Starbucks franchise were very rude to several customers and didn't make the drinks correctly, even though the label was correctly printed on it. Then were rude when correcting it. Looking at the recent reviews of this place, Starbucks needs to pull this franchise or demand that they improve their staffing.