Costa Coffee

Overall Rating:
⭐️⭐️

Price For Food: ⭐️⭐️⭐️⭐️
Overall the price of the food/drinks at Costa is generally okay. Personally I believe Costa has better pricing than Starbucks which is always good

Speed of Service: ⭐️⭐️
On this particular visit, the time between placing my order and receiving my drink was rather slow. Understandable as the drive through was absolutely rammed! But by the time I got to the window in all honesty I would have thought it would have been ready. I was in no rush myself so it’s not that big of an issue.

Food Quality: ⭐️
Overall quality of my food was extremely poor and all in all I was very disappointed with this visit to Costa. Both the Salted Caramel Frostinos were over blended so the drink was too thick and slight gritty with the ice. As shown by the photo you can roughly see this texture on the top. We both asked for cream and received none.

Restaraunt Cleanliness: ⭐️⭐️⭐️⭐️⭐️
The restaraunt was extremely clean as where all the tables. A very clean and COVID Secure Costa.

AOB-
I have no other Business.

The service was so so slow and poor although the staff were polite.
The coffees were meh had better at home.
The tables were full of detritus and handprints over screens and windows.
The lemon muffin however was delicious.
Would I visit again? No. The wait is not worth the lemon muffin

DO NOT ORDER HERE VIA JUST EAT...!!!!
Costa has a convenient "glitch" in the order system which means your order is taken and the money but for some reason they do not receive the order and therefore refuse to serve it.
Even the Just Eat delivery driver was confused by this and called me to explain what had happened to my order. I even went in person to try and get my paid-for order only to be refused to my face. No apology was given, just a speech which was supposed to be a company mandate.
They obviously know there is an issue but it's us, the consumer, who are paying for their incompetence.

Sometimes they have good service but most of the time the staff look miserable and not very friendly. I've had to ask a few times for my coffee to be extra hot because the coffee has always been luke warm. I've had better service from other costa's. Just a shame my local isn't better

Popped in for a quick coffee was a bit disappointed as there were hardly any cakes to buy they had been put away ready for closing my husband had a cinaman swirl but it was very dry, both our drinks were really not hot enough even though we had asked for extra hot. Costa needs to up it's game at this place.

Service VERY slow. 7 people waiting. One barista doing one order at a time so when an order was wrong there was no overlap.

Unfortunately it seems their quality of bacon baps have gone down as well as taking away the option for lactofree milk :( I had to throw away 2 separate bacon baps as the bacon looked like it had been barely cooked. I used to love going there for my hot chocolates but since they took out the option of having lactofree, I can no longer have it, as well as hundreds like me which cannot have any of the other options available.

Was starting to use this drive through regularly on the nursery drop-off run...until the last couple of visits where the "order taker" on the mic clearly could not wait till we were gone, repeatedly interrupting us mid-order saying "is that all". We weren't speaking slowly or pausing; just were clearly taking up too much of this lady's time..... Then we received our food and drinks, the coffee was the usual standard (not bad, hence 2 stars), but the food had received very little attention during prep...my toastie had been mangled when being shoved into the wrapper thus losing the bacon & cheese...ah joy. Yep, our family won't be back.