Starbucks

I visited Starbucks at Colchester yesterday to get a ‘quick’ coffee but unfortunately this took over half an hour, I don’t know if the there were staffing issues but there looked to be enough people in sight to be able to cope with normal demand but it was very painful and I left saying I will never go back especially paying the extortionate price of 3.57 for 1 cup of coffee!
I left feeling very frustrated and in turn made my family late for a day out.
There was a very Un-genuine apology when I finally got the drink as if there was no issue with the fact so many people had waiting around so long for the most simple of orders.
Very very surprised and disappointed with this Starbucks branch.
I’m not usually one to complain nor write reviews but felt this was just unacceptable.

Haven't been in for a while and now i remember why dirty tables super long wait for what you have ordered not to mention your drinks not being made together so by the time you get the rest of your order the first part is luke warm and a partial cup of coffee and rather than what you actually ordered. All in all had it not have been 6.30pm when we came to get coffee we would have gone to Costa but unfortunately they shut at 7pm and we wanted more than 30 minutes to sit down together.
This place needs a manager that can make it what it should be so that people can have the experience they deserve and have paid for.

Pleasant staff. Even if you would like to sit in, it feels an impersonal fast food experience. My 3 year old noticed cups on the table and asked why they’d left them there. She’s just been to put them in the bin bless her

Very dissapointed, that you cannot pay by cash in this place. And staff won't even have an answer why? Company policy. But why? What about people that come from other countries and exchange money to spend???

Very disappointed when I visited this week, wanted to cheer my daughter up with a coffee after doctors appointment, but the staff were rude and unhelpful and the place looked like a bomb had gone off as staff had not cleared up. Unimpressed won't be going back again, anytime soon!!!

Just popped in to get a quick coffee and the drive through was over 6 cars long. Inside staff were pleasant and took my order, but worst Starbucks I have ever had. Tasted like they watered Down the drizzle and burned the beans asked for skinny but pretty sure was full fat. If I didn't have an appointment I'd of asked for a remake probably just to be disappointed again.

Thank you to the really kind member of staff working tonight. She was really thoughtful and went beyond her duty. It's good to know there are kind people in the world. Thankyou. You made my day.

SHOCKING. Went through the drive through, my other half was ordering a drink but wasn’t sure what it was called so turned his head to me so I could tell him. The man behind the drive through was more than rude having ago at us because he was turning his head as he ‘couldn’t hear him’. Got to the paying part and he refused to give us our order. Went into the building to re-order my drink and specifically asked for that rude man to not serve me but yet no one listened and he still began to serve me slapping his hands on the tablet for my order. Not only this … my order was completely wrong! WOULD NOT RECOMMEND. The man was a tall male wearing a hoodrich hat and claims him self as the ‘ manager ‘ then slipped up that he actually wasn’t the manager. So they also lie! Don’t even want to give this a 1 star rating as it’s not worth any ratings.