Costa Coffee

Today, I met my sister for the first time. We enjoyed a coffee and a tea at this store. A staff member went above and beyond to make us comfortable and even offed to capture the moment for us with taking a photo of us for me. So to whoever this gentleman was, thank you so much you have captured a monumental moment of our lifes and deserves a shout out. Thank you! 😁

Off a busy main road fairly near to the train station, this pretty quiet branch of Costa offers a laid back and peaceful place to enjoy a cup of joe, read a book and take a seat. Though the coffee is of Costa's famously awful quality, the environs more than make up for it. The single member of staff on duty the day I visited was polite, efficient and, though clearly run off her feet, attentive. The venue was a little cold but that was probably a function of pinning the door open for air circulation.

We are in Cambridge on our wedding anniversary (34th) We stopped at this Costa and was served by a delightful young man called Harry. They were not particularly busy although I could see they were doing deliveries orders. Harry and is colleague we’re cleaning inbetween customers and I have to say this is the cleanes Costa I have been in. Thank you for your friendly advice Harry and we will defo be back.

A really nice shop in the perfect position between the city center and the train station. Very friendly staff that can make you feel at home and the prices are appropriate for what you get.

It was OK - comfortable and clean and a nice table with a view of the street. At £3.05 for a small latte, though, I would have hoped for a full glass. Nearly two inches at the top was froth - finished in no time.

The staff are friendly, although there never seems to be many around, it's often one person doing everything. There seem to close the seating area quite a lot, possibly because they are short staffed.

First time in this city good service not bad coffee stocks low for sandwiches still got something

Came in around 3;25 pm for some hot food as sandwiches in Co-op had sold out. I asked about hot food and replied with the oven has been cleaned and not serving hot food. That was 3;30 and the store closes at 5pm. I asked if they can make an exception. Had an aggressive manner from the male server.
Ordered 2x h.c; 1 latte, one crossaint and one chocolate twirl but no manners from the server ( meanwhile the lady server was sort of polite and helpful)
Was treated differently from another customer who was younger. This customer did not keep social distance at all and was invading my space. The servers did not ask her to keep social distance. This is poor training.
The male server made her drink first! I had to wait extra 5 min for that. In the end the hc and latte was very substandard. You can see the HC in the photos.The latte was sour. What a waste of money!!!

There is their CCTV evidence for all this!!

Conclusion: an ageist attitude and will serve you if you are young and single!!!!
Not keen on making anything on Sunday pm and so why is the store opened then???

Don't think will visit this place again even on a BLUE MOON!!!