Costa Coffee

Lovely friendly atmosphere to enjoy a coffee with friendly welcoming staff,when i do go out for coffee this is always my first choice to go.

Coffee far to strong not nice and very slow service. Prices very expensive

Highly militant staff member re Covid guidelines. The male staff member at around 11am on 4/9 seemed to highly enjoy telling an older who entered through the 'wrong' door that they must exit & re-enter through the 'correct' door. He was equally arsey over queuing distances. We weren't asked for our details for track & trace purposes though (presumably because that would have meant doing actual work rather than bossing people around).

Really nice coffee friendly staff small selection of food well seated inside and outside

I was in Redditch for the day and had time to kill; I sat in this Costa for a couple of hours, drinking coffee and watching Netflix off the wifi. The service and facilities were up to the standard I expected; the staff were friendly and accommodating—a good selection of seating and all the usual food/drink options.

Very helpful and friendly staff clean and comfortable to relax and enjoy your coffee ☕️

Shocking company my mom asked for some tap water in her baby bottle cooler to cool my sisters bottle and she was refused! Disgraceful!

Just witnessed a customer be completely ignored by a tall male member of staff whilst he carried on his conversation on his mobile phone. Even though the customer very clearly requested assistance the member of staff just ignored him. Even after said gentlemen aired his distane quite loudly he was still ignored. Appalling service from a so called service industry. Lazy staff should have known better.
Cudos to the female staff member who stepped up.