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Starbucks Coffee

68 High St, Staines TW18 4DY, United Kingdom

Starbucks Coffee
Coffee shop
4
332 reviews
8 comments
Orientation directions
CFMQ+PM Staines, United Kingdom
+44 1784 459067
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Monday: Close
Tuesday: Close
Wedneasday: Close
Thursday: Close
Friday: Close
Saturday: Close
Sunday: Close
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Steve H2488
Steve H2488
Optimistic and friendly staff and a well kept store. I enjoy my visits to this coffee shop as you get what you ask for and the staff are very friendly.
The offers the same as all others but the service is fast and your hot items always hot.
I also like the seating the coffee shop as it's the first I have seen with disabled seating. This is not exclusive to disabled people, anyone can sit there. As well as the table being wide enough for a wheelchair to fit in underneath it's, it is not screwed to the floor so it can be moved around to help.
Filipe Alves
Filipe Alves
3 members of the staff chatting at the counter and no clean tables for clients do sit. To start the staff that took my order was having a drink and chatting with a colleague while serving me. Never spoke to me but to ask what I wanted. Really disappointed.
M
M161 days ago
Poo On Floor In Starbucks!

We visited a couple of days ago to get a coffee to take away and were shocked by the incident that occurred. Upon having ordered our coffee, the staff noticed a trail of feces from the ordering station to the toilet.

Staff began to spray the droplets of poo with cleaning products and shortly after we received our drinks all the customers were asked to leave. While the customer that had the accident remained hidden in the Starbucks toilet throughout the whole incident.

Although this wasn't the fault of the staff, I felt that they handled the incident inappropriately and without discretion. The staff were laughing about the situation in front of customers, hence my one star review.
Deadeye YouTube
Deadeye YouTube191 days ago
I have to admit, I would reluctantly rate this place 2-3 stars but no one really reads those. I have been coming to this Starbucks Branch for many years now, I often chat with the regulars and up till about a year ago really had a soft sport for this place. This all changed however when a couple of younger employees took over and work the tills most days. It is clear that they have a “couldn’t give a care in the world”, attitude. Their lazy and rude aura turn many customers away and adds to the already gloomy and no doubt sad atmosphere. These two employees:( let’s call them H and K) , come up with every excuse possible in order to skip out on vital parts of their job such as: refusing to offer anything but takeaway cups a whole 2 hours before they close and closing off the toilets early!They said that they really dont want to wash anything. . We have also been told they couldn’t offer ceramic cups as they had a meeting the next day and were closing early?Whaat? Really?

Another example of this slothful behaviour can be seen in the various and vast amount of ingredients they run out of simply due to the fact that they don’t feel like opening another case of that said substance. The most important actions of theirs that should be noted is their lack of integrity and moral sense for the customers. On several occasions these two can be seen playing ‘tag’ and laughing/screaming with eachother. I have also heard them talking about personal issues such as mysterious lumps they have found on eachother and their dating life. We have mentioned this to other staff members and yet the silliness continues. We won’t be going back anytime soon.
James Arnold
James Arnold252 days ago
Friendly staff.
Great variety of hot and cold drinks as well as food.
Reasonably priced.
James Arnold
James Arnold283 days ago
I love Starbucks.. it's a shame they are closing this branch down today I believe.
Ulla
Ulla2 years ago
I used to enjoy to come here for coffee after shopping but new staff really started puts me off. Young ladies take forever to make simple drinks, queue is growing and from their faces I can see that they really don't want to be here. Embonpoint gentleman who takes orders is simply rude, unsympathetic and serves customers with this "I don't give a toss" attitude, forget smile or even looking at the customer. That passive aggressive behaviour especially closer to closing hours doesn't help...What happened with Starbucks customer care? :((
Humus
Humus2 years ago
Some of the 'new' staff there are so unfriendly and have serious attitude. Their specific drinks are so watered down its disappointing. There's only 2 in there that are lovely and make great drinks
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