Costa Coffee

Service good, hence 4 stars.
Not impressed by Costa's coffee these days. Used to be good but she's a tad bland now. Not up to Cafe Nero standards.

Friendly staff. Awesome vegan ham & cheeze toastie. Great place to sit outside and watch the world go by

🍓🍓 frap was nice but at £4.20 won't be havin another one

Amazing to find Costa open on Boxing Day!
Enjoyed our flat whites. No oatmilk though only almond milk!
Quiet relaxing and festive .

Staff extremely pleasant and helpful, but just too few. Outside was a mess with food, rubbish and the tables full of empty plates/cups on trays. We cleared a table and I went inside for wipes and spray to clean it too. People hesitated outside, but moved on as tables were so messy. Inside tables were still waiting to be cleaned as well. Such a shame as the two members of staff were working hard to serve the people waiting for take outs. Such a shame. 🙄

On my experience today, the toilets were clean and available (something that hasn't been always the case here). Coffee was good, but then I would expect nothing less than this from Costa! Staff were friendly. Would have been better if they could reinstate the plants outside the shop and have a few more chairs, but overall a good visit!

Unfortunately they seemed to be short staffed, although there were 4 staff in total, only 2 were serving. We therefore queued for around 25 mins for a takeaway drink. I would have left, but I had promised my children a drink as a treat after their walk. The two hot drinks were made first, so by the time the cold ones were done, the hot ones were luke warm at best. No cinnamon for the chai latte, my husband said his frostini was not as good as usual. Overall, quite disappointing. Won't be returning in the bear future. I am normally the type of person who will raise my issues at the time, but I honestly did not feel there was any point. Customer service was pretty poor overall anyway. The first negative review I have ever written on Google.

The staff at Costa in Stone work tirelessly to meet the needs of their customers. They are amazing. Customer service that is second to none xx