Costa Drive Thru

Don't bother. They have 4 staff in there and couldn't even make 2 coffees in the 20 minutes since I ordered them on the app. I got there and waited 5 minutes to get someone's attention to find that they hadn't even picked up the app order.

No apology, no reason, nothing. It wasn't even busy!
This is the second time in a row this has happened
Won't be going again
Avoid

Went to the Drive Thru today, paid for our order and then watched the girl taking the orders/payments pick her nose and then pick our cups up. When we said we wanted a refund, no apology was even given, she huffed, picked her nose again and then did the refund without even speaking to us.

I think the manager of this branch needs to rethink who they hire and maybe give some training in hygiene practice and customer service.

Asked if I wanted sauce with my bap, forgot said sauce, you had one job. Fuming lad. Do not pass go, do not collect £200. Spunk bubble.

I used this place as a drive through. Asked for two hazel maple latte with Oat milk. They don't have and maple, never mind, I'm easy going, had it without the maple. Drove up to the collection window and I wanted to use the offer that costa sent to my app, 2 hazel maple latte for £4. It didn't work the first time so she did it again, then said I had to pay 90p for the privilege of having Oat milk. Cheeky. Then she asked if I still wanted cream on it. Yes I did. Got home and no cream. Our treat turned out to be a really watery latte that I paid 90p extra for.

Very nice grade I and II Iisted hotel. Friendly staff. Parking was difficult as no vouchers were available, as shown on their website. We had to ride around to sort out parking arrangements.

I’ve been in here several times before meetings in the area and the team are so friendly, going the extra mile. Thank you for the extra soya milk, honestly you made my week xx

Costa Drive Through Stafford Road WOlverhampton:
Wasn't allowed the £1 cake deal as staff had already put my coffee through, firstly told I would have to buy another coffee and then with an attitude told 'I don't know what you expect me to do about it', I didn't bother pursuing as looking behind the counter, the staff looked quite unkempt and what should have been a flat white turned out to be a very weak latte. Either staff need to focus more on customers and not on each other, or get more customer service training ASAP

My Mrs loves this place, great coffee but expensive as they all are