/Scotland/Coffee shop

Benvenuti

2 Greenhead Rd, Dumbarton G82 1EL, United Kingdom

Benvenuti
Coffee shop
4.5
150 reviews
8 comments
Orientation directions
WFR2+CC Dumbarton, United Kingdom
+44 1389 768244
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: 10–16
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Aeryn Reilly
Aeryn Reilly182 days ago
To start off I would just like to say I wish there was an option for zero stars because I’m so very disappointed with not only the food that was served to us but also the service that was provided.

When we arrived to the cafe we weren’t even greeted with a warm welcome only greeted with silence to be just pointed to our seats no words spoken. I work in this industry and know how to greet customers, this service I was provided was absolutely appalling.

When seated it took a good 10 minutes for us to be given menus. Our orders where took pretty fast, this was the only thing fast about this cafe everything else was as slow as a week in jail. Once our orders had been took our drinks were brought out first which is obviously normal in any restaurant/cafe, but to my understanding food is meant to be brought out shortly after. Unfortunately this was not the case and the food took almost 50minutes to be brought out. Not once did any member of staff come up to us to let us know our food was on its way or say sorry for our wait.

When the food eventually did come out our soup was cold and our so called toastiest looked like sandwiches.

I’m never one to sit and give bad reviews about anywhere because I know what it’s like to work in this industry but to not only be provided a shocking service receiving bad customer service made the experience overall sour.

I was recommended this place. I really wish I wasn’t.

WONT BE BACK.
James mcgrouther
James mcgrouther243 days ago
Only has a coffee which was really nice. What I wanted from the kitchen was no longer available as I arrived late. Premises nice and clean. Staff very pleasant. Coffee delicious. Like the Terminator, I'll be back!
Linda Riach
Linda Riach305 days ago
Lovely staff and cakes were superb!
My husband's first outing from the nursing home opposite the cafe. The staff were fantastic with him.
Douglas Taylor
Douglas Taylor335 days ago
Super cafe. Stopped for a snack during bike ride. Scones, Bakwell tart, coffee and service were all great. All looked and tasted homemade. For cyclists it's v handy for NCN7 Glasgow ->Loch Lomond.
Kathleen Gourlay
Kathleen Gourlay1 year ago
Love this place .But there is one member of staff needing lessons in manners .Spoiling it for the other friendly staff
Douglas Wilson
Douglas Wilson2 years ago
Great place had a great breakfast service with a smile makes All the difference a good strong coffee scrambled eggs were spot on set .. set me up for a day on the motorcycle x
Monkey
Monkey2 years ago
Such a nice wee cafe with good food and friendly staff.
Stuart Barriskell
Stuart Barriskell2 years ago
Great wee cafe. Really clean. Good food and decent prices.

FEB'23:

Been a while since my last visit, glad to report Benvenuti is a great choice of eatery: very clean, food is excellent. Comfortable and modern surroundings and excellent service from Karen and her chum.

Full Scottish all-day breakfast, Inclusive of 2 eggs, Black pudding, 2 rashers, beans, potato scone, square slice, slice of toast, 4 coffees.. circa £25.00. All cooked fresh and ready in 10 mins !...

5 star rating from me !...
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