Costa Coffee

Always love a cuppa in Costa. They have a new healthier range out for lunch too making it much better. Staff are always friendly though the toilets were particularly dirty today.

Usually love this place but my last visit was shocking. Walking up to the front there was rubbish all arounds worst I ever seen. Went inside to order and that was an experience in itself. While in the queue I noticed that the cake cabinet was full of flys 🪰 as there was no door protecting the cakes. People in front of me wanted cakes but I had to let them know about the flys 🪰 when mentioned to the staff they were aware of rhe fly problem as pest control had been out and were coming bacl a week later to see if it had altered. I mentioned taking the cakes off sall and let cistomers know that they can still have cakes you just need to go out the back and get them. And the reply was yes we know the environmental health have been out, well do something about it and not serve fly covered cakes!!! Sorry for the rant but people need to know how down hill this shop has gone, so much so I even left without my coffee and went somewhere else.

Visited in the evening 3 times this week before the advertised closure time of 10pm. On all occasions the place was closed and unlit despite a notice saying the drive thru was open, it wasn't. Tried again this morning at 6.45am and there was no sit down service. No reason given for the closure or availability of services. Would have given zero points if allowed. From previous visits I recommend they repair the furniture.

5/11 Place is open after closing for a few days after a makeover. Seems more spacious with a few of the big tables and a seating bank gone. Refurbished seats and other changes but has somehow has lost a bit of its identity. Can't put my finger on it but I'll visit a few more times to decide whether I like it or not. Service today was good and the coffee as comforting as ever. Upped my earlier one star to three to reflect the changes.

15/10/22. Minutes after 8pm I called at this Costa Coffee. I'd already Googled the opening times and I should have been ok until 9pm. Photo added. Drive through closed and shop door locked. Starbucks won my custom again.

Will not be returning to this costa coffee again!!! Coffee was not the best and had to argue with the young manager to make a very hot coffee, which was not the first time.His bad attitude let's this costa down. Costa's loss, cafe nero's gain( where the staff are always happy and accommodating.)

Costa is Costa.... Or is it?? This is my favorite place to grab a coffee.... Although pricey, the reward card is great... I have had quite a few free drinks. My drink Is always hot and consistent, I know what I'm getting no matter which store I visit. I love the cakes too.

After calling to the drive thru today I have to say the waiting time....(only one car in front of me) was really awful.
From giving my order at the order machine, to actually being served, it was not acceptable.
Took me ages to draw the attention of the girl serving to scan my Costa app to finally getting my drink...which has gone up considerably.
No offer of any sugars & to top it all they had no stirrers!!
Will not be visiting again....

Busy little store to be expected but staff are quick and friendly. It's a costa you either like their coffee or you don't.

Very busy store sloppy service. Not a nice view or set an example one member of staff full of love bites on neck nit what you want serving you. Dirty tables and sides where preparing drinks and rubbish on floor. Not what you expect from a Costa branch. Very poor indeed