Caffè Nero
Town Centre, 1 Red St, Carmarthen SA31 1QL, United Kingdom
4.2
546 reviews
8 comments
VM4R+JP Carmarthen, United Kingdom
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Monday: 7–18
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 7–18
Sunday: 8–17
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 7–18
Sunday: 8–17
when they did come round to serve the customers, didn't even say sorry about the wait. I dont expect a lot because I know its hard work, but just some basic manners go a long way.
Anyway, decided on my drink etc and went off to get a table for 2. Not many there but found one with used items on. There were used items on a few tables. I moved the items to another area. Husband comes over with our goodies, but I have an incorrect item. I go to change it. 2 staff behind counter, both making drinks so I wait a disproportionate amount of time to be able to get my correct choice (my hot drink is getting cold). However when I did tell the counter lady, she rectified the mistake instantly. Back I go, and we both enjoyed what we had. Used tray had still not been collected. So bathroom time arrived, before we left.
I so wished I didn't need that bathroom ! 😩. As I sat, I could see filth and grime everywhere. All around the hand dryer and immediate surroundings was soap scum and water drippings from where the electric dryer blasts your cleanly washed hands. The grout at the sink was brown, splitting and grimy. The tap ... oh dear lord ... filthy ! Soap scum all over it ! The soap came out of a normal manual dispenser, people's hands all over it ! Should be a no touch in a public bathroom surely? 🤮. The dust bin lid had a visible layer of dust ... obvs had not been cleaned in days. The floor was wet with a few small puddles, although I don't think it was urine. Toilet paper littered the floor, but I do accept this can and does happen even with regular cleaning.
Reading this, you might think I must have been in the bathroom for ages, scrutinising the whole place. Belive me, I wasn't ! I only went for a quick, post drink pee and hand wash. What I saw in my immediate view while on my brief visit. The whole area needs immediate attention, it's awful in there. The only positive is that the bathroom did not smell of other people's toilet visits.