Coffee Base
Unit D, North Square, Harlow CM17 9TW, United Kingdom
4.4
157 reviews
8 comments
Q4GM+4F Harlow, United Kingdom
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–20
Saturday: 8–16
Sunday: 9–15
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–20
Saturday: 8–16
Sunday: 9–15
My friend and I love working in Coffee Base with our laptops, because it has such a great vibe -- and of course, we always order coffee and food periodically throughout the time we're there... but after today, I don''t think we'll be spending our money here ever again.
We had arrived at 10:45am, and ordered a coffee and some food, and were having a delightful chat. We then decided after eating, to get our laptops out and start working. At around 12am, one of the staff said that they had an afternoon tea booked at the table we were at for 12:30am, and we said that it was no problem.
An empty table opened up around five minutes later, so we decided to shuffle our things on to it, so that the other table was free, and we could continue working.
At around 1pm, the same lady comes over and asks us if we could leave, because although we ordered coffee and food when we first arrived, we hadn't ordered anything else in a while, and they had to apparently refuse two other people who wanted to buy food and drink.
(Had we been allowed to stay, we would have continued to order more food and drink whilst we were working, but it was just that neither of us were particularly hungry or thirsty in the hour that we hadn't ordered anything!)
As we left, we also looked over at the table we had originally been at, and there was no sign of an afternoon tea in sight (and there hadn't been since we moved tables!)
I find it disgraceful that the lady seemingly lied to us, in the hopes that we would leave.
It feels like they care more about making money than their customers!
My friend and I will be finding another coffee shop to work in from now on, where they're happy to let us stay for as long as we need, because we don't want to spend our money on a place that is in a hurry to get rid of us!
Friendly, nice and kind staff.
Really nice place
Continue to visit pretty much weekly with my friend. Wonderful place to sit and catch up, drink lovely coffee and eat stunning food.