Costa Coffee

Typical Costa franchise. What is different about this one is its location in the hospital. However, this makes it a very welcome sight. It does mean that the shop is full of medical staff, but that's fine.

The only negative, for me, was the lack of windows. The whole shop seemed a bit claustrophobic if you were that way inclined.

Typical coffee house, when it's busy it's busy, usually a queue at midday but fairly hectic in general during the summer period due to the demand for cold drinks smoothies and coolers etc, one toilet in the establishment ? Not practical if your in the business of selling diuretics.

Good coffee and friendly staff but rarely have any sandwiches left. As soon as the snacks are delivered they're gone! Its a busy coffee shop - order more stock!! Not difficult.

Absolutely discussed with the ignorant staff and cleanliness of the place.
There are flies all over the cakes and pastries , the staff are rude and look like they hate it there as much as I did . Do not use this place unless you want food poisoning. Even one of the staff looked like she hadn’t washed for a year !!!!

All sandwiches out of date, cakes full of flys, drinks not fizzy+ warm, hygiene is non existent, staff is absolutely ignorant especially the little skinny man with short gray hair was so rude smelt of B-O and cigarettes. The floor looks like it hasn’t been cleaned in years. No gloves and they’re all playing with the food. Dirty place. Definitely not recommend coming here.

Lovely little Costa if you need a snack and drink whilst visiting or waiting at the hospital.
The staff are lovely and helpful. There was a great selection of sandwiches, toasties and cakes. I had a chicken and bacon toastie which was delicious. The English breakfast tea was really nice and piping hot.
Very comfortable seating area, worth a timeout if you are in the hospital.

A tiny oasis of caffeine on the first floor of the Gwent

I visited the Costa inside the Royal Gwent hospital. It was so cosy! I sat on a sofa to read and had a chocolate orange hot chocolate. It was gorgeous, so I had another one 🤣

instead of stressing while waiting for my partner I was warm, comfy and enjoying the nicest hot chocolate I've ever drank