Protek
141 Stow Hill, Newport NP20 4FZ, United Kingdom
4.6
24 reviews
8 comments
HXMW+24 Newport, United Kingdom
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Monday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 8–20
Sunday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
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Saturday: 8–20
Sunday: 8–20
Top quality help from a very skilled technician. Being updated on the progress as time went on as well as always being ready to give a price quote was very reassuring. I knew my computer was in safe hands from somebody who understood not the computer's components, but that they were dealing with somebody else's property, and that it was important to keep the owner updated. I'm not very computer savvy, but they helped explain the issue simply enough without patronizing, and offered advice once the service was done as to help upkeep and prevent the issue from happening again.
I had a problem with my PC - power supply completely dead and replacing this beyond my skill set. Protek looked at the computer the same day and advised on the best balance for replacement. Work was completed efficiently and would not hesitate to recommend.
Contacted Protek and I was more than impressed with the fantastic customer focus and courtesy afforded to me. Nothing appeared to be a problem for them. Throughout the short period of time the laptop was with them I was kept apprised of progress and associated cost of repair.
It was so satisfying to receive my cherished laptop returned in full working order and reasonable cost for repair.
A massive thanks to Protek for a great job done.
DEFINITELY A RECOMMENDED PC REPAIR SERVICE, WOULD GO BACK AGAIN. (Hopefully won't have to for a while)