Hertfordshire IT Support Company | IT Consulting & Managed IT Services | Total Group

Extremely professional service and they ensure they are at the cutting edge of the latest IT developments to keep our business secure. Their set up is very organised with plenty of support resource. As a professional services company we rely on their know how and they haven't let us down.

We have now worked with Total Group in excess of 4 yours. It was a tough decision to move from in house to external support. Not one, ever regretted. The team at Total Group are always responsive and supportive in fixing any issues we have. They fully understand our infrastructure having built it with us over the years and are patient in user support. Not always easy for none IT staff to seek advice and provide the correct information for the engineers, so this is very important. An additional element of the relationship is the quarterly IT reviews which offer a great opportunity to plan the IT strategy for our business. Over the four years Nathan and the team have been instrumental in developing our IT policy, implementing GDPR, Cyber Essentials and ensuring we have a robust and reliable infrastructure that is resilient to attack. The current COVID crisis has seen a seamless switch for us to home working as through planning and strategy driven by TG, we were perfectly positioned and ready with a flexible system. It is a partnership and you need to take on board advice and guidance provided, but the end result is an excellent IT solution, fit for purpose, supported and strategically positioned to cope with an ever changing business environment. We could not have done this in house.

EXCELLENT SERVICE FROM CHRIS. VERY ATTENTIVE AND PROMT ATTENTION.

MY ISSUE WAS LITERALLY RESOLVED IN MINUTES!! THANK YOU, CHRIS.

Christopher has been excellent at swiftly solving my IT issues on numerous occasions.

great service from very knowledable IT professionals, Shayaan Latif was particularly helpful

Lawrence is great! get the job done in a flash - excellent team at Total Group headed by Nathan

Awesome team, great service. Thank you!

Good team work and very swift resolution of the problem, always professional and courteous.