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Danoli Solutions Ltd

56 New Ct Way, Ormskirk L39 2YT, United Kingdom

Danoli Solutions Ltd
Computer support and services
4.5
37 reviews
8 comments
Orientation directions
H499+VG Ormskirk, United Kingdom
+44 1695 576387
danoli.com
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–13
Sunday: Close
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Peter lloyd
Peter lloyd
I am in my 70's and needed a lot of help to buy a new desktop, Adam gave me a recommendation "Fierce Pc" which I chose at a very reasonable price. I gave him my old Lennovo to transfer all the stuff which was done and is fine ... I had a go to set it up ( first time ) and managed most of it , but with the on line support from Adam and friendly discussions I've got it up and running and am very pleased, Adam suggested Google Crome and that too is excellent. A brilliant service and I would strongly recommend this great local Company
Margaret Forshaw
Margaret Forshaw303 days ago
Danoli have always sorted out my laptop problems. I find the staff to be patient, reassuring and reliable. And , most importantly for someone like me who is all at sea in techi-land, trustworthy.
Lindsay Smith
Lindsay Smith1 year ago
I recently bought a laptop from Danoli Computer Solutions in Ormskirk and cannot recommend their services highly enough.
Adam Williams, one of the technicians, went out of his way to help, support and guide me through the nightmare that technology is for me!
Adam was not only extremely knowledgeable, competent and efficient but also patient beyond words, despite my technological ineptitude. He advised me on the most appropriate laptop for my needs and got me a great deal....by no means trying to influence me towards more expensive equipment that I do not need.
I would have no hesitation in using Danoli Computer Systems in Ormskirk again and will be strongly recommending them to all my friends.
Many thanks, Adam. You are a real asset to Danoli.
Linda
Philip Collins
Philip Collins2 years ago
They replaced a hinge on my laptop lid. The repair involved separation of the underside of the main body from the keyboard. Their communication throughout the time they had my device was poor at best. I had to call them for updates and the repairer went on holiday leaving my device in a a part strip-down state with his boss Paul not knowing what was needed...
When I finally went to collect the laptop I pointed out damage to the keyboard panel, in the corner that the hinge was replaced. The damage is in the form of a 'outdent', a raised lump that could only have been caused from under the the panel.
Paul quickly denied responsibility and suggested that it existed when I brought the laptop to them. Claiming that anything could have caused it during my ownership.
Paul's behaviour and lack of empathy left me speechless. He never demonstrated any value in me as a customer and allowed his emotion to control the narrative.
The damage is cosmetic and something I can live with but Paul never tried to establish what I wanted!
I could not recommend them and should you use them, keep away from Paul, he does not value customers!
Anon
Anon2 years ago
Took a while to fix my pc, which was a simple fix with the wifi card. But Adam was so helpful and really endeavoured to fix my issue so I'm giving 5 stars. He even gave a usb wifi dongle for free to try to fix my issue which I later returned. Very trustworthy and honest compared to most pc shops.
John Bell
John Bell2 years ago
Phoned Danoli Solutions when my 6 year old laptop began to run very slow. Adam picked up the call and asked me to bring it in that day. Professional diagnosis and help as always. Really pleased with the speed and quality of the service provided.
Marion Crosby
Marion Crosby2 years ago
The staff go out of their way to assist with computer problems. Their knowledge is absolutely top notch. They are completely trustworthy. I have dealt with them for 15 years and each time they have resolved any computer problems I have experienced. They are completely trustworthy. I would not deal with anyone else. Can’t recommend them highly enough.
Paul
Paul2 years ago
I had an issue with my PC display flickering. After days of trying to fix it trying all sorts I gave up and went to Danoli. I met Adam who was a great help, did a diagnostic of my PC to confirm I had no faulty hardware. Over the coming days I tried a number of things with my PC and Adam always at the end of the phone (thanks for putting up with me!) until things were finally fixed! Couldn't recommend Danoli enough, thank you.
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