Rooftop Rooms Ltd
342 Baker St, Enfield EN1 3LH, United Kingdom
4.5
62 reviews
8 comments
MW7F+C7 Enfield, United Kingdom
Location reporting
Claim this location
Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
We researched thoroughly before approaching RTR for building our back dormer. Quite impressed with their professionalism. Their quote was competitive and the quality of work and materials used excellent. At every stage, we found them receptive to any issues we raised and they ensured that we were completely satisfied with the solutions delivered. What amazed us was their commitment to quality control. Regular reviews were in place to ensure that the project went ahead on schedule and the work was to everyone’s satisfaction.
In fact, we were so pleased with their work that when we received planning permission for the front dormer the following year we went back to them again.
We would definitely recommend them very strongly.
Ritu & Jagjeet Sinha
Finchley, London
I can not speak highly enough about the entire team. The end result is great, but just as importantly they are all decent people to work with. When you have people in your house (especially when you have kids) you don't want people being difficult or swearing and all of the tradesman are nice guys.
They also have a comprehensive in house team so any issues are easily resolved.
When it comes to price, although upgrades are available, they deliver the project to the price quoted, they never ask for more money and that's great piece of mind. Even if you require upgrades they are reasonably priced and their is never any pressure, you just order from a price list or they will quote if its more complex.
Lastly if there are any issues they always come back and sort things out, no arguments at all. They also have a comprehensive snagging routine and you don't pay the final payment until everyone is happy and all the regs have been signed off.
5 stars from me
I want to say a massive thanks to the whole Rooftop team for being so professional and working with us during the process.
The element I really love about roof top is that they give you professional advice and also share a list of the most common elements and optionals that people ask for. They also proves a spreadsheet to help with planning so there are little things that make things go much smoother than with other builders I have used before
Having had an absolute horror experience with a builder from Bishop Stortford on our home office roof, we were extremely stressed to do this. The main things for us were the communication, and attention to detail. Our project manager Gary was world class. He explained to us pretty much weekly what they were doing, when, why and so on. He always answers his phone, or calls you straight back. There wasn't a single time he didn't get back to us on questions. Really felt like you were getting what you paid for.
Chris, the carpenter who undertook the initial stages of building the loft dormer and structure was so thorough, and took so much pride in his work I wanted to hug him at the end of his stage. This is our home, and I know it's been well built because he was meticulous. Such a relief. He would take me up there every few days to show what he'd done, let me know what was next, check we were happy. They finished almost on time, but given Christmas was in the middle of it, that was to be expected and if you don’t count that they were bang on. Our carpenter was then Richie, who has to be one of the best guys we've met. A funny, friendly, fast working (and talking) Irishman who also went out of his way to help with a few extras (even dropping off some polish for our car when I scratched it!).
The team in the office were also very helpful - Sally went beyond to help us complete it all. She put our mind at rest a few times and really was so helpful; and we'd get regular schedules and updates from Hayley, Kerry and Frankie. Where we needed to order stuff that wasn't included (like sink, toilet etc) they had established relationships with top people that saved us money and meant we had the confidence that they knew they wouldn't mess us around.
The mark of a company you can trust is when they've been around as long as these guys have. Moreover, that they didn't bust their company and run when things were tough, but are still here today.
I'd wholeheartedly recommend them - in fact we have to most of our neighbours, as they were recommended to us by a friend who lives up the road. It's not worth taking a gamble when it's your home, and while they are super busy, so it might take a day or two to get a response to your first email, I just wanted to make the point that once you are a customer, they really do everything to make it a good experience. We're delighted, thank you guys, we really appreciate what you did for our home. And the gable window recommendation was the best advice ever!! From Chris, Catalina, Arturo and Evita.
The stars of the show were the carpenter team who put in some big shifts to progress the job very quickly from the off but equally, watching the daily progress of the plastering was a pleasure as the finish was excellent.
It isn’t easy to choose from the many firms that offer this service but the main people we dealt with, Colin who did the initial visit, Gary who project managed and Sally who coordinates from the office, are all trustworthy and efficient so we were very pleased with our decision to instruct them.