/England/Convenience store

Costcutter

7 Old Marston Rd, Marston, Oxford OX3 0JR, United Kingdom

Costcutter
Convenience store
3
40 reviews
8 comments
Orientation directions
QQ88+96 Oxford, United Kingdom
+44 1865 248639
costcutter.co.uk
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Monday: 6–22
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 6–22
Sunday: 6–22
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Josh Baboo
Josh Baboo
Staff with attitude problems and poor customer service. Went in to post a package, got told by the person on the counter that I had to wait 5 minutes for the person to come to the post office desk. I waited patiently for the person, who took longer than 5 minutes. Queried postage for a parcel, the person advised me incorrectly of the cost, only to then bump it up by an additional £10 when I got around to paying.

I had requested if they had a sticky label or some tape to afix the label I had printed, they refused outright to provide any assistance. Whilst I appreciate they have no obligation to, when I'm paying £50 for something to be posted, two pieces of tape shouldn't be questioned.

Refused to let me buy tape, unless I physically went to the other counter (they are right next to each other)! I really don't understand what their problem was, I am the one spending my money, wear a smile and do what I tell you to do! Pathetic excuses for human beings. Would give 0 stars if I could.
Richard
Richard
We all have no idea why this place is still a Post Office letalone a shop as the Owner is dodgy and cuts open mail in his back office as and when he wants. Staff are all cheap low salary foreign labour some of whom take advantage of giving correct change to younger people apparently. They also do not give out itemized receipts so check everything and avoid.
Tim Patmore
Tim Patmore
Friendly staff and good range for a village store (inc Tymbark Cherry juice 😋).
One grumble is they are ironically quite pricey.

Still: they have a fairly good range of stuff (particularly fruit, cans, fun alcohol (mixers) and Swedish meatballs. Post office is also useful and they have a more frozen food and cereals than most local stores.
Mrs Sree Nair
Mrs Sree Nair2 years ago
Really rude people is working in costcutter and inside post office staff also. Many times had a bad experience from shop staff. They don’t know how can manage and respect customers. I never ever see like that staff anywhere in Oxford. Really sorry saying like that but have to.
Vasha bari
Vasha bari2 years ago
Extremely rude, hostile and unhelpful. Very arrogant style of customer service. One of them always has a chip on his shoulder and never ever smiles. They act like they are doing this for free and customers are an inconvenience.
Katy
Katy2 years ago
Extremely rude and hostile post office worker. Go to the professional post office in Headington Cooperative. Zero stars-Made formal complaint to Royal Mail.
Max S
Max S2 years ago
Went in for a drink, price on label on shelf said £1. On the till boss man said it was £1.50. I did dispute but said I was the one in the wrong. Checked the label again before I left and said £1. Couldn't be bothered to go back and argue.
Anarkkali Nair
Anarkkali Nair2 years ago
Not good. Staff always rude. Included post office staff also.
Never ever recommended for anyone this shop and post office. Many times noticed their behaviour is very bad with customer.
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