So after being ill recently with covid 19 I used my very local shop to make a purchase as I do on a daily basis. After the very educated and trained team of covid assessor's and track and trace my isolate date ended and I followed every protocol by the book which I would have to due to the nature of my occupation I was then disgusted to be given the spanish inquisition by the manager of the shop being told you shouldn't be out etc I think il stick to the advice and guidance of the experts not the local shop manager this was degrading and rude and had other customer been in the shop somewhat embarrassing. I use the shop as it's very close and feel I shop he able to shop without my personal life being questioned and made to feel like I'm doing something wrong. Very poor customer service skills. I appreciate there may be concerns but being told I was wrong and shouldn't be out was just unacceptable and infact discrimination.
Patricia Paige184 days ago
Oh dear where do I start .The manageress I'd the most rude arrogant unhelpful person I have ever met .She should not be dealing with the public
Jane McGregor215 days ago
Went in earlier for lottery to be told I don't look old enough as they have a '30yrs old' policy, even though the legal age is 18! I'm 55! Even in low lighting & a good hair day I don't look under 30. I even got my 86 Yr old Mum out of the car to verify my age which she still wouldn't accept, & then refused to serve her Lotto as she was with me. Absolutely appalled by the attitude of Jo who is also the ma ager!!
Amy Edmondson276 days ago
Manageress has no social skills what so ever and seems to have a stick up her ... well let's just say im not very happy . The most rudest person I've ever come across! She needs sacking!
Geoff Kirby276 days ago
Two cream cakes on offer told can't have them.wanted two bottles of beer asked for I'd .had passport said it was out of date I'm 43 years old
A Frank307 days ago
The store manager is the rudest woman. Terrible place to shop. Premier is just down the road and I'd suggest going there
Jamie Negus1 year ago
Jo is the most useless miserable woman going! Asks for ID for everything, including paracetamol and vape liquid! I'm nearly 40 for god sake 🤣 very embarrassing, won't be shopping here that's for sure.
Kipling Maple2 years ago
Lovely shop and staff, use daily and never had any issues
