/England/Convenience store

Mace

31 Dundonald Rd, London SW19 3QH, United Kingdom

Mace
Convenience store
2.3
20 reviews
8 comments
Orientation directions
CQ8R+HG London, United Kingdom
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Monday: 6–22
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 7–22
Saturday: 10–21
Sunday: 11–21
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Fabricio Sampaio
Fabricio Sampaio216 days ago
For RETURN parcel. The most important is to ZOOM IN your QR code!
1 step - Go to the back of the store
2 step - Open your email with the QR code
3 step - ZOOM your QR code.
4 step - Scan your code - The QR code scanner is at the bottom right of the visor (there is arrow in the machine showing where is the place)
R Singh
R Singh246 days ago
DISGUSTING PLACE, they lie to your face, treat you below nothingness, tell you to find parcels yourself in the huge pile, they never happy, sad animals. I wish Hermes, UPS and Yodel stopped dealing with them and gave rights to some other local shop instead.
I’d rather go 2 miles out of my way, than back to this dump.
Anke Nijhuis
Anke Nijhuis246 days ago
Worst experience for Hermes parcel delivery. Rude staff, don't care about their customers. The website says there is a printer for parcel labels but staff don't know how it works or don't want to help. Avoid at all costs
TIZ
TIZ338 days ago
I’m shocked to find out how accurate the 1 and 2 star reviews are regarding courier related information. I was simply told to “look for my package” in a pile of packages. It was clear to me immediately that if the package ever made it to this parcel collection shop, it wouldn’t remain in that pile for long. Try to avoid using this store for any package related services!
Abtin Alexander Sadeghi
Abtin Alexander Sadeghi2 years ago
I went to drop off a package and I have never been treated so rudely in such a small window of time. Constantly Banging on the partition glass instead of simply saying hold the package higher, gesturing in a vague direction without looking at you like you’re a dog, not responding when you ask a question and if they respond they pretty much bark at you. I simply had to go in get the bar code scanned a leave the package in a corner and leave, and you would not believe how obscenely difficult something so simple became. Embarrassing that anyone thinks this is a way to interact with costumers.
Cyrus Pieris
Cyrus Pieris2 years ago
Friendly staff and very helpful.
I went here to collect my Virgin Media box which had been dropped here as a collection point. I found the staff very friendly and welcoming. It is a small shop packed with so much. I will be going there again to pick up a few items so I can support small businesses in the area.
Henry Xu
Henry Xu2 years ago
Not kind person. Refuse to take package either lying about machine is having problem, but saying he doesn’t like to size of my package, ask if I would come back at night, lies about everything. Didn’t bother.
Art V
Art V2 years ago
The Amazon return machine always, ALWAYS BROKEN! What’s the point? Is that that customers would come and buy something? Not a chance!!! Rubbish! If they or the Amazon can’t keep the service in order, REMOVE IT from the Amazon map!!!!!
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