Addiscombe Conv Store

The owner is extremely rude! I had to go four times to collect Hermes package from his store. The store hours online advertised are 6-9 and everytime i went, it was closed. Finally had a chance to meet him, and asked him. He replied - Love, this is my shop and i'm closing it when i want!!! Left the shop extremely dissatisfied! Never again im dealing with this shop!!!

Went to drop a Hermes package at exactly 7:35pm, shop closes at 8pm. Owner is the most rude person I've ever met. At the till he shouted in my face saying "it's 8pm why didn't you come earlier". Sorry my friend, not everyone is free all day waiting to come to your run down little store. Please learn some manners.

The owner is very rude Bad customer service

The owner is always rude wl, no matter what. Every time I go to his shop, he's very unhelpful, doesn't even say hello back or thank you. I never buy from his shop but unfortunately I buy online and I send back sometimes parcels via Hermes. I will complain with Hermes too

Been here few times only to drop Hermes parcel. Not the friendliest staff (believed to be also owner). May be a bit of polite and helpfulness will help his store to do well amongst the competition in that road.

They were advertised as parcel returns for Hermes group but literally stole my parcel. I had to return an Amazon order but it was never posted back and they stole it. Be careful about this shop as it's not trustworthy!!!!

Worst experience. Whenever I go for amazon parcel return, he always have excuse to send me back. this time i walked almost 20min to reach there and he simple said that his machine is not working. I have to walk for another 10min.

This shop is useless to receive parcels. They sent my parcel away saying the shop was closed when it was open & now he has turned my parcel away again saying its too big! Its a pair of trainers in a box. Don't bother with this shop!!

Had to drop off a Hermes parcel for return & get label printed earlier in the week. Lovely young man talked me thro scanning QR codes & getting label printed, being a slightly tech shy women over a certain age, he made the process smooth & easy.