Nisa Local
80 Arbury Rd, Stockingford, Nuneaton CV10 7NB, United Kingdom
4.4
65 reviews
8 comments
GG82+4C Nuneaton, United Kingdom
Location reporting
Claim this location
Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 9–17
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 9–17
on entering the shop I was called over by the cashier (a lovely lady by the way) and told on my previous shop a few days previously, that I had been undercharged £9.98 on some wine and the "bosses" wanted payment for this wine.
I was quite shocked as I was unaware I'd been undercharged, I had spent over £60 and never had a receipt. I couldn't pay immediately because I couldn't afford it. I did pay a few days later but decided I would never shop there again because this is not how to treat a customer, particularly a regular big spender.
I believe out of goodwill and common sense the undercharge should not even have been mentioned and to be asked to pay it back was an insult. It was also very cowardly of the boss brothers to make the cashier deal with this, whilst they skulked in the background, unable to even look me in the face.
So for the sake of a tenner, the greed of the proprietors and sheer lack of professionalism and manners, this shop has lost a revenue of over £2,000 a year. I now buy all my shopping online, delivered to my door.
If I need a small shop I now use my local Tesco.