Co-op Food - Woolstanwood

Very rarely doesn't have the things I want. Good selection of olives and prociutto. Wish Co-ops had spring cabbage on a regular basis. Otherwise, very good. Nice bread, too.

Only been in 3 times, they have a delivery every Saturday by the looks of it, they have cages on the shop floor which if some one was in a wheelchair it would be hard to get around, on a plus side they do a really good offer on the frozen meal deal which I bought.

On a recent visit to this store in the evening, I was the only person out of about 20 customers wearing a face mask. When challenged, staff noted that people could have medical conditions. While that is fair, it is exceedingly unlikely and is just apathy or defiance by customers.
Is this an isolated occasion? No, my daughter has since visited, and experienced the same scenario.

Clean and tidy store but customer service an issue, not even a Hi, bye or thank you

Quite well-stocked little store. Convenient location. However, they don't have self-service checkouts, so you have to wait to be served. I wouldn't mind but some of the staff there have shocking customer service skills. If you're serving a customer, you shouldn't be chatting to your colleagues at the same time through your headset.

The Cooperative Food at Woolstanwood is my local store. Until recently the staff had been mostly long term (it appeared) individuals in the store that gave good service and communicated well with customers. Lately a number of new faces have appeared on the team that don't seem engaged with customers. On the positive side availability of product and quality of fresh produce is excellent. Wearing face masks makes customer care harder for the team I understand; but all the more reason for a hello, good bye, thankyou etc.

UPDATE

I have to say that in recent weeks customer service has significantly improved with good interaction coming from the store team.

Standard convenience store with most of the essentials and ample parking. It also has an Amazon Locker and a shoe recycling bin around the side.

Plenty of space to park and wide aisles for a pleasant shopping experience.
Prices are OK, with a few special offers.