SPAR Bemerton Heath
1 Gainsborough Close Bemerton Heath, Gainsborough Cl, Salisbury SP2 9HJ, United Kingdom
3.9
14 reviews
8 comments
35MF+CX Salisbury, United Kingdom
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Monday: 7–22
Tuesday: 7–22
Wedneasday: 7–22
Thursday: 7–22
Friday: 7–22
Saturday: 7–22
Sunday: 8–22
Tuesday: 7–22
Wedneasday: 7–22
Thursday: 7–22
Friday: 7–22
Saturday: 7–22
Sunday: 8–22
The lady I spoke to behind the counter was so unbelievably rude that I cannot believe she was ever given a customer facing role!
I went into the shop on my way home from school run and stood in a (very short queue) to ask whether they had an item in stock. Her reaction and rude response included a very annoyed "no". I asked her if her reaction was due to a high amount of people asking. She gave me a simple, still very annoyed "yes". I left the shop not purchasing the other items I needed due to feeling almost chastised by her behaviour. Whilst you may be asked the same question more than once in a day, as a shop worker it is your role to ensure your customers feel welcome no? All I can advise to spar is that this particular staff member would benefit from some customer service training. Horrified by her lack of this.