SPAR Ponthir
Ponthir Road Service Station, Ponthir Rd, Ponthir, Caerleon, Boxer NP18 3NY, United Kingdom
3.5
10 reviews
8 comments
J2CP+RV Ponthir, Newport, UK
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Monday: 6–23
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 7–22
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 7–22
Normally I'd let this go as the occasional mistakes do happen, but this has happened virtually every time I've visited the store and they don't seem to care. They must be raking in extra money this way and it's not right at all. Of course when you challenge them they act all surprised and spend a couple of minutes calling someone from the back to 'check' before relenting and selling the item at the stated price. It's really not okay what they're doing.
Speaking about prices, I realise that small & local shops tend to be a little more expensive for things however this store really takes pleasure in gouging people for items, with some items costing between 150-250% MORE than other small shops nearby. Once again, it's just taking advantage of people in an emergency situation. Sure, they do occasionally have offers on however even with offers, items are typically the same price as other cheaper stores so offer no real discount. It's just an illusion of an offer/discount. The fuel prices here are heavily inflated here too, just to take advantage.
The staff here are a very mixed bag, one or two are seemingly friendly however the rest are miserable and even rude sometimes.
My advice would be to avoid this shop like the plague and only visit if you ABSOLUTELY HAVE TO (though I can't see why, considering the Sainsburys local close by and the post office shop at the top of the hill which are way more reasonable with better staff).
If you do need to visit the store, keep a close eye on the ticket prices for items to ensure you don't get ripped off when the items are scanned.