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Durham Smile Clinic

Crossgate Centre, The, Durham DH1 4HF, United Kingdom

Durham Smile Clinic
Cosmetic dentist
4.1
73 reviews
8 comments
Orientation directions
QCG8+43 Durham, United Kingdom
+44 191 384 4447
durhamsmileclinic.co.uk
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–19
Thursday: 8–18
Friday: 8–16
Saturday: Close
Sunday: Close
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Jordan Ellwood
Jordan Ellwood73 days ago
Zero correspondence whatsoever as to what's happening with orthodontist appointments, I haven't had any date for my next appointment and it's been almost 3 months, absolutely shocking at being able to handle demand
Paul Hodgkinson
Paul Hodgkinson134 days ago
Although the name is similar to the predecessor and it is next door our experience was disappointing with broken equipment (No functioning X ray machine) causing repeated visits including significant work at another dentist. Now has an amateur feel,...... Not what it was.
Liz Woods
Liz Woods195 days ago
Stuart Ray is the best dentist I have ever had: calm, professional, reassuring and very gentle. I have had brilliant service from this practice from the moment I became a patient here, and have had the very best experience - from dentistry (crown replacement, broken tooth) to hygiene (special mention for Sarah Gill, the tops!) as well as the dental nurses (Lisa is fantastic) and the very welcoming receptionists.
W Marsh
W Marsh2 years ago
Unfortunately as soon as the orthodontist next door lost the NHS contract and they merged the two practices the service disappeared along with a lot of their dentists. We’ve now moved to a different dentist as their communication was non existent.
Management | abode-living.com
Management | abode-living.com2 years ago
Absolutely terrible service, this dentist has gone seriously downhill, the new dentist Laila was prepared to leave my 6 year old grandson over Christmas with an infection under his tooth with no antibiotics, we had to push for him to have antibiotics and his mum was told you are taking antibiotics away from someone else that needs them when there is a shortage - we will certainly be changing dentists after this experience, was a much better practice before Portman took over - you need to re train your staff in customer service - they were also more concerned about being paid than treating him
Karol Curry
Karol Curry2 years ago
An excellent service is provided by caring individuals. The only reason I couldn't give 5 stars is the length of time I have to wait between appointments. Three months is too long to wait to get the treatment I have been advised to have. Otherwise first class care
Judith Davidson
Judith Davidson2 years ago
I have been a patient at Durham City Smiles since it opened and have always been happy with by my experiences (despite it being a Dental Surgery!). At present I have just finished the first part of my treatment and was quite relaxed. I was also extremely happy with the way I was treated by all staff.
Tracy Lonergan
Tracy Lonergan2 years ago
Since they have lost the nhs contract the care has been terrible no appointments and now you can't get through on the telephone so disappointed as it was great before mr steadman retired
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