Domino's Pizza - London - Camden

Terrible customer service. Asked to wait out side on footpath in the cold for 10 minutes while the customer area was empty. Photos shown on the door contradicts with 2 different messages. Only 1 customer allowed vs Max 2 people in the customer area. Photos attached. Not a very good customer service for a newly opened branch.

This Dominoes probably holds the record for the worst customer service in the UK, twice I rang tonight to order a pizza immediately put on hold for 17 mins and I gave up. I rang again and immediately put on hold 23 mins and I gave up. The revenue this business is losing must be huge. I no doubt have a unnecessary phone bill as a result. It is clearly a staff tactic to put customers on hold so they do not have to do any work or answer the phone. I ordered a pizza from this shop last week it did not arrive and I rang after 70 mins to be told the delivery guy had rang me back 3 times I told the staff member he was lying I had no missed calls and no messages. Utterly appalling customer service.

Rudest customer service 2 members of staff including the manager put down the phone multiple times after I complained about one of my pizzas it had a wet base full of grease and to much tomato paste.
I was advised a replacement pizza would arrive shortly but waited 70 mins no show so I rang back was advised there was an issue with my pizza so they would have to make another one.
At this point I was frustrated went down to the store and returned the uneaten pizza requesting a refund.
All I can say is preparing food is made with care but the experience I had with this pizza it was rushed no quality check done at all and I will not be visiting this store again!!

The cheese tastes really funny. Probably worst dominos pizza we have had from this local branch

Amazing pizza! We were visiting from Sweden so the app didn't work. I called directly to the shop and got to make my order when I got there. Really appreciated the help!

Since the store was opened we ordered quite recently but over the last couple of months the pizzas have been getting worse and worse from burnt topping , over cooked crusts and luke warm . Cheese garlic is a joke only 2 out of 4 slices have cheese on them and when I asked about having more cheese on it I was told we get 25g of cheese, I would be happy to pay extra but it’s not aloud . Online it shows the pizzas go through Quality control check but can sit there and then it gets cold . I would never send out a burnt pizza if he does look right. Can’t blame the delivery drivers for the problems with the pizza as they get here very quick . The problem is the Quality control check isn’t done quick enough before it’s sent out. Won’t be ordering from here again any time soon

I really like the pizzas from here. It was unfortunately closed yesterday so I chose to order from Kentish Town. I know I shouldn't complain about KT on the Camden store but it's just a little warning if you think the pizzas taste the same everywhere. The crust on the pizza in KT was very thin & hard. The crusts in Camden is always really nice & it's not hard at all. The pizzas in Camden are delicious!

I have been ordering from here almost every week. But unfortunately the quality of pizza is very inconsistent. Domino won’t allow you to change to a different store which is frustrating. Today’s pizza is not fresh at all. They claim it is freshly made but literally did not feel the difference between a pizza from a supermarket and a pizza from here.