St James Dental Practice

I broke a tooth & as my dentist was retiring I decided to use this company. It had good reviews.
I required a crown & it was carried out by Martin Hammond, but sadly not very well. It hurt during & after the process of fitting & to me seemed a very rushed process. I lived with the discomfort for a while until going back to the dental practice. Dr Hammond was on maternity leave so I was seen by Claudia Peace who basically told me that the crown is wonderful & I should clean my teeth better! The crown needed attention but she didn't want to admit it & again I have had to live with it. Now, & very much later than it should be, I am in need of a dentist to redo what these people didn't do correctly the first time. Very poor & unsympathetic service for quite a lot of money.

Superb orthodontist department. My son's teeth after this long journey with braces are amazing and their attention to detail every step of the way has been second to none. I would highly recommend them, one very happy son and a very jealous mum!

Being new in Winchester I was advised to see Dr Hammond after a disastrous experience with BUPA Dentist further up the road. The staff at St James Dental Practice were professional, courteous and welcoming. Making me feel most welcome and at ease. Dr Hammond genyke, explained everything that he was doing and resolved my problem. A few weeks later I damaged a tooth that needs a crown. Once again Dr Hammond was amazing. I am so happy to be part of this dental practice and would highly recommend them to everyone.

I called loads of dentists in Winchester and Chandlers Ford for an emergency appointment, they all advised me to ring 111 as they were not taking new patients,
111 just advised me to find a local dentist, very unhelpful!
Then I found these guys, they were the only ones who helped,
they saw me at the earliest they could, and gave me a filling straight away at a good price and a with a friendly service.
Thank you to Dr Forster and his team for seeing me today, I am finally pain free.

Used to be a good dental practice but they have now become masters at blaming COVID for a very poor service they are giving.
Latest example. Just received a letter today re-arranging my appointment booked for early October to middle of November. The card blames 'unforeseen circumstances'. Yet it is only the middle of May now. How can a need to rearrange an appointment that is still 5 months away be 'unforeseen'. They are just now able to run an effective practice any longer, at least not for NHS patients. Shame as the dentists themselves are good.

Have just visited St James Dental Practice after a very long time away and it was polite and friendly as it has always been. Also, it was the very first time we would be meeting our new dentist, and what a charming person. I am not a great fan of having to “open wide” and do suffer slight panic attacks, but he was warm and kind and made me feel at ease.
So a BIG thank you to all at the practice…

This morning I was due to see the hygienist at 9.30 and then the dentist at 11.10. The hygienist was running late...but I was offered an earlier dental check-up meanwhile! Both appointments were finished by 10.15. Hereby registering my thanks for great customer service as well as the professional treatments.

Can't fault this dentist. All the staff are all lovely. Also the building is beautiful.