Sharrow Dental Practice Chelmsford
Moulsham St, Chelmsford CM2 0JG, United Kingdom
4.4
121 reviews
8 comments
PFG8+23 Chelmsford, United Kingdom
Location reporting
Claim this location
Monday: 8–12
Tuesday: 8–12
Wedneasday: 8–12
Thursday: 8–12
Friday: 8–12
Saturday: 9–12
Sunday: 9–12
Tuesday: 8–12
Wedneasday: 8–12
Thursday: 8–12
Friday: 8–12
Saturday: 9–12
Sunday: 9–12
Unfortunately won't be returning. Waited 4 months for an appointment, arrived early to be told that there was no appointment and that "I called and cancelled the appointment" (despite receiving a text reminder/ confirmation day prior).
Expressed I haven't contacted the practice since booking my app, attempted to show her text confirmations. Receptionist was blunt and dismissive, repeated that I cancelled this app. and she didn't know what else to say.
I asked her when this call was made, said she doesn't know and only her manager has full access to system. Asked to speak with manager, waited 5-10 mins and was told by same receptionist my app. was accidently cancelled (no explanation when/ by who/ why) and there was no availability to be seen today.
She did offer to rebook but next availability was November (total 7 month wait) or added to cancellation list. I requested a refund of my deposit and will be booking elsewhere. I understand this practice is very busy (and by reviews, very popular), but this wasn't the experience I expected, waiting months for an appointment, blamed for their accidental cancellation and overall treated dismissively.
I can compare their job with my dentist in my country, so Sharrow dentist practice use very lower quality materials,comparing with my dentist , even they can not do a seal properly for me.
I have got another case with Sharrow dentist practice, so they have put 2 times a seal on one of my other teeth, so all that seals dropped, so I went to my dentist to fix that tooth, now there is 1 year already without any problems.
I have got crowns and seals for more than 10 years, made it by my dentist in my country.
Don't lose your teeth, using Sharrow dental practice!