The Eledent Clinic
62 Grove Rd, Sutton SM1 1BT, United Kingdom
4.9
142 reviews
8 comments
9R64+28 Sutton, United Kingdom
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Monday: 9–13
Tuesday: 9–13
Wedneasday: 9–13
Thursday: 9–13
Friday: 9–13
Saturday: Close
Sunday: Close
Tuesday: 9–13
Wedneasday: 9–13
Thursday: 9–13
Friday: 9–13
Saturday: Close
Sunday: Close
I felt totally at ease during the treatment sessions. Root canal treatment is a lengthy process but every effort was taken to make sure I was as comfortable as possible throughout. I am very satisfied with the outcome of my treatment, and with my experience at Eledent as a whole.
I am very happy to recommend the clinic to anyone in need of treatment similar to mine.
The clinic is set up to be very calming, with gentle, relaxing music and videos in the treatment rooms. It's clean, all the staff are super friendly and helpful, and the equipment and services are top-notch.
The plans are a good way of spreading check-up costs throughout the year, and get you discounts if you do happen to need extra treatments.
Where I have had to have additional treatment, those have been equally well-managed, and I've always been made to feel included and advised as part of what needs to be done. I was petrified about having a root-canal, but it went absolutely fine and they took extra care to make me feel relaxed, gave me breaks when needed, and just generally made the experience as painless (emotionally and physically!) as it could be.
I would recommend Eledent to anyone (and Mahya is bloody brilliant!)
The clinic called me within the hour of referral (very impressed!) and gave me a choice of times to suit my busy work schedule. I completed all the pre-procedure forms through their user friendly online system at home, deposit paid, and I was all set for my appointment just 48 hours later.
On arrival to the clinic I was greeted at the door by a friendly, professional receptionist.
I had a short wait (as I was early!) and this was spent in a warm, relaxing, beautifully presented waiting area.
At my exact appointment time I was shown to the procedure room by the dental nurse and met Mr Robert Felkler (The Dentist) for the first time.
He was instantly re-assuring, confident and professional. He took time to explain everything, I had a chance to voice any concerns and kept me verbally updated throughout the procedure with very frequent breaks to check how I was doing, explain progress, and just generally re-assure me which was absolutely amazing.
Mr Felkler is without doubt a very highly skilled dentist and completed my treatment quickly and confidently showing compassion and empathy throughout.
I was advised in detail of the aftercare procedure and a prescription where I could collected my medication at a pharmacy just a few doors along the parade from the clinic (brilliant!)
Everything about my visit/treatment was first class and even received a follow up call the following day to check I was ok.
A truly SUPERB EXPERIENCE throughout and a big thankyou to Rob and his amazing team!
Martin Silvester