Wood Street Dental Surgery
28 Wood St, Barnet EN5 4BW, United Kingdom
2.5
14 reviews
8 comments
MQ3W+8M Barnet, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
For example, Root canal is a standard NHS treatment.
If your told other take advice form NHS BSA or the General Dental Council
I spoke to reception 4 times, on 4 different days, to arrange a date for collection of one repeat prescription. None of my phone calls were returned. On 4th call, the practice secretary agreed the collection of the prescription. The prescription was not available when I arrived at the agreed date/time. When asked to create the prescription "on the spot" the practice manger could not access my medical records. Having taken time off work, I totally lost my rag with them. The practice manager just grinned at me while excusing themselves for their own mistake.
I've waited 4 weeks for a proper apology. They did not apologize.
I've moved to a new dentist. I write this review such that the practice manager wakes up and take note of their own behaviour.
Must improve. E- for Effort.
Dr Claire Demmer
My second experience was even worse, I turned up for my 9am appointment to be told that my dentist would not be arriving until 10am. When I refused to wait for another hour because of their mistake, I was then told I could be seen at 9.30. The dentist opened my mouth, counted how many teeth I had and then charged me £22.70 for the privilege.
Pricing was discussed and he was very open about everything and all the details that I needed to know.
Will definitely be going ahead with the treatment and looking forward to my future appointments.
The dentist who fixed me confirmed what I said. Avoid at all costs!!!
The practice manager is like a robot 🤖 I have never encountered a PM such as she .
Avoid Dr Ananda if possible.