Hill Street Dental Practice

Had a great appointment with Katie yesterday. She explained what she was going to do and was very understanding of my nervousness and wimpish reluctance of sitting in the chair for the necessary treatment.Thank you Katie!

I would give zero stars if I could. Paid £51 for emergency appointment only to leave in more pain and no resolution. Dentist extremely rude, hard to understand and totally lacking in empathy.

PLEASE DO NOT USE!!!

I have recently received treatment from a dentist at this practice and after only one week started to have terrible issues.
I have been back in contact to report the problems to the dentist/practice, who are not interested or wanting to help at all.
I feel they’ve got their money and now are not bothered at all and are not accepting any responsibility or willingness to rectify any of my concerns. All I have received is terrible excuses. “The dentist has now left and you can’t be seen by anyone else because he did the work”. They will not take any responsibility and accepting no duty of care towards me as a patient seen at their practice.
You will receive no aftercare from this Practice as they are truly not interested in the slightest.
When reporting my issues to both the receptionist and Practice manager they were both unhelpful and unprofessional and have not put my mind at ease at all that any of my concerns will be resolved. Honestly I wouldn’t recommend going to this dentist, please dont waste your money.
I’ve now had to seek treatment from another dentist at a different practice, who appears to be interested in getting the problems I’m experiencing rectified. I have also now had to take my case further with the dental council (GDC).

I am a new member of high street dental practice and I have been over to hill Street dental practice to get some more experience, the whole experience was brilliant and helpful on reception

I have recently started to use this dentist and on my visits I have found the staff extremely caring and helpful. My dentist Asmita was very reassuring and offered solutions and treatments to the questions I asked. I would highly recommended.

WORST dentist practice I've been to..
Not only they are rude and don't do their job well, they have cancelled my daughters appointment 3 times. They don't care about the people. Very bad place
AVOID

I've been coming to this Practice for many years now and find the service and patient care second to none, replacement filling and a clean I'm very happy

I would strongly recommend avoiding this surgery. The male dentist that treated me was extremely rude, off-putting, difficult to understand and unprofessional, who during a filling operation, provided me with no anaesthetic and did not discuss with me beforehand, causing me to experience hideous pain. His dental nurse was also patronising and spoke to me like a child (I am an adult).
The female reception staff here are also unpleasant with sour expressions. My mother and sister were also unsatisfied and are changing their dentist. Please seek dental care elsewhere!