Hill Street Dental Practice
Hillstreet Health and Well Being Centre, Hill St, Burton-on-Trent DE15 9LD, United Kingdom
Q9RG+64 Burton-on-Trent, United Kingdom
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I have recently received treatment from a dentist at this practice and after only one week started to have terrible issues.
I have been back in contact to report the problems to the dentist/practice, who are not interested or wanting to help at all.
I feel they’ve got their money and now are not bothered at all and are not accepting any responsibility or willingness to rectify any of my concerns. All I have received is terrible excuses. “The dentist has now left and you can’t be seen by anyone else because he did the work”. They will not take any responsibility and accepting no duty of care towards me as a patient seen at their practice.
You will receive no aftercare from this Practice as they are truly not interested in the slightest.
When reporting my issues to both the receptionist and Practice manager they were both unhelpful and unprofessional and have not put my mind at ease at all that any of my concerns will be resolved. Honestly I wouldn’t recommend going to this dentist, please dont waste your money.
I’ve now had to seek treatment from another dentist at a different practice, who appears to be interested in getting the problems I’m experiencing rectified. I have also now had to take my case further with the dental council (GDC).
Not only they are rude and don't do their job well, they have cancelled my daughters appointment 3 times. They don't care about the people. Very bad place
The female reception staff here are also unpleasant with sour expressions. My mother and sister were also unsatisfied and are changing their dentist. Please seek dental care elsewhere!