Caterham Dental Care
23 Essendene Rd, Caterham CR3 5PB, United Kingdom
3.9
16 reviews
8 comments
7WP6+RW Caterham, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–13
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–13
Sunday: Close
Despite having attended here for over 30 years, this ceased functioning as a usable service quite some time ago. Almost all other businesses are operating at full capacity - COVID restrictions are now lifted - but Caterham Dental "Care" still can't be bothered to use a receptionist to answer calls.
They just cancelled a dental appointment with less than 24 hours notice and offered another slot 3 MONTHS LATER. I have already been waiting 2 months for this appointment. If I had done this, they would have stolen the deposit they extracted from me. COVID or not - why is the hygienist unprepared to offer extra appointments to make them up? Every other person who gets COVID does their best to catch up with work.
And now they won't answer the phone to give me my refund.
For the previous poster complaining that the staff member who had to cancel their appointment because they had caught covid and was not able to offer a new appointment sooner ,well thankfully the staff member survived covid and have been able to return to work .
Let's show some compassion here !! Many services are trying to catch up due to covid .
Would definitely recommend.
Very fair prices, excellent treatment received on the day & good treatment options thoroughly explained for the future. Reception team & all staff were all very friendly & caring! Thank you 😁