Bhandal Dental Practice - Worcester

Been a patient for years, had two different dentists, both of which were very good. An extraction, crown and some fillings over the time been with them. No problems or bad service. Only critism is that sometimes they are hard to get on the phone. But all good on the whole.

When you go to a dentist with your daughter in pain you don't expect her to come out even more distressed because of the awful way she was handled by the dentist who was ignorant, rough and had no empathy at all!! The reception staff were polite but embarrassed as they could see my daughter was crying! I explained calmly that we wouldn't be back again to which the dentist's assistant slammed the front door behind us as we left !!

Having relocated, I was struggling to find a dental practice that would take me on. Bhandal practice were extremely accomodating and provide a short waiting time for an available appointment. I saw Dr Gurung and as a new patient with a few worries he provided an X-Ray, general checkup and clean. That was performed with diligence and care, whilst taking the time to explain things.
Would highly recommend them.

This place is an absolute hole. Their phone line doesn’t work. I had to go in to check my children appointments were still booked in, I had been getting texts to say they are due their checkup and to call. Weird when I already have them booked in. So I Can’t get through on the phone to speak to anyone , so made a special trip just to check what was going on. Told by receptionist it had been cancelled and that I would of received a text or phone call. No, I haven’t had either. Told them I’ve been trying to call, and just get a oh yeah, our phone line has been down for a few days. No apology, just a well do you want to re book. Take some flipping pride in your service and sort yourselves out.

I recently had to have a root canal procedure. I hadn't had anything like this before. The dentist was kind, explained everything, very careful and I felt in safe hands. The procedure went very smoothly and within a few days, my new crown was ready and fitted. Absolutely first class treatment.

Been with the practice for many years but not been for a few years due to pandemic etc.
Gave me an appointment straightaway.
Brilliant .
Purely NHS now and delivers quality care .
If you want a dentist to 'fawn' over you go private.
If you want a really good dentist that provides good quality care and that works hard for you?
This is the one.

I cannot recommend his dentist highly enough. I had been having problems with my dentures it because of Covid19 I was unable to find a dentist who would se me as a NHS patient, I finally found Bhandal dental practice and within days I was booked in. Unfortunately I do not know my dentists name but he uses room 3. My dentist had so much patience ensuring that my dentures fitted correctly, I made various visits to have my dentures fitted up because he was not happy with the fit he kept making adjustments until I finally brought them home, I had worn them for about 2 weeks but realised they needed a slight adjustment, I telephoned the practice to see if hey could make the said adjustment, I was given an appointment or 2 hours later that same day. They are now a very comfortable fit and I can’t thank my dentist (room 3) high enough, the receptionists and dental nurses also need commending for a fantastic service - Thank You.

Bhandal Dental Practice anyone had a bad experience with them? I've been trying to get a tooth removed after being told for 6 months I've been moved to Cradley heath so I can have an xray then a tooth removal,after many referrals that I get told had not been received by the Cradley heath clinic when I witnessed the Worcester clinic dentist send the email.Cradley heath said they contacted me with two appointments in the past but had no contact from them so there lying,they have the right contact details.
There's no excuse making someone with tooth pain wait 6 months just for one tooth to removed.After this I won't be going back to back to them I will change to a different dentist cause this isn't acceptable at all after being passed back and forth for 6 months and being told lies and excuses.
This dentist should not be allowed to be open,it should be closed