West Heath Dental Surgery - A Dental Partners Practice

Phoned up on Friday the 29th July to be told that Jazz the brilliant hygienist has now left which is such a shame, I asked to be told where she now works so I can continue treatment with her. The receptionist refused to tell me stating that she wasn’t allowed to tell me. What a joke ! times must be hard if your that “petty” as a business, and just goes to show the appalling level of service at this dentist . To think these people probably classed jazz as a friend but won’t point her loyal clients in the right direction. What has this world come to ?

I have been coming here for years never had a problem as a paying patient however my 3 year old son does not get the same experience.
His appointments been cancelled many times as the dentist is always out or on holiday childrens teeth are so important but children here are not as cared for now got to wait another 2 months before he gets his teeth sorted now good enough really

I have always found previous dentists elsewhere very patronising but Dr Khan here was a breath of fresh air. Appointment at 7pm on Monday evening; he was very clear in explaining everything with a great manner and I felt really took his time with me. Thanks Dr Khan! 🦷 😁

Had my fillings done today and I can say the dentist I had she was very comforting as I was very nervous well pleased 😅keep up the good work guys😃

Had an appointment booked in with Sharon today and it was first time meeting her and let me just tell yous, that she did an incredible job. (Polishing and removing stains). She was the nicest dentists I’ve ever met. I would definitely recommend her to everyone. Thank you Sharon for making me feel so welcome and for doing a great job ❤️

A very bad service with an Asian dentist in 2016. They ripped me off. i paid more than £1100 just to pull out my 3 teeth to replace them by false teeth that never worked and broke weeks after. Damaged my gun too. I would not advice someone to have same experience as mine. Still suffering!!

The hygienist was superb. Very pleased with that.
Slight issue with receptionist and being told to wait outside because waiting room was full.
It's not so much that I was asked to wait outside, that's fine. I get it. But, I do think there's a way to talk to people and it's not great to just be sent outside.
Not the best people skills.

Have been coming here for years and all staff are always so friendly and helpful. About to start Invisalign treatment and Dr Khan patiently answered all of my questions and any concerns that I had before my appointment and I felt very reassured. Looking forward to getting my new smile 😁😁 thank you.