Bupa Dental Care Hucknall

I had Invisalign treatment followed by composite bonding and whitening by Adam Larke and I can honestly say it was brilliant.

Adam was extremely professional and very friendly! I couldn’t be happier with the service and my teeth now look perfect!

Couldn’t recommend Adam enough!

Absolutely shocking service. NHS appointment postponed five times in a year without any notice or explanation. Though i could afford private treatment it is important this country provides an NHS service for those who can't. No apology, just simple lies about the dentist being off, or on holiday for over a year. i will be complaining to the NHS about this practice and i suggest anyone who has received the same level of non-service does likewise.

As previous reviewers have put , I received letter saying no nhs appointments , why don't you just be honest with people and say your moving to private patients only .
If I wanted private dentistry I wouldn't come to you anyway , and I hope prospective clients read this review .

I would give no stars if it was possible. Appointment made in June to go in August was cancelled. Replacement appointment for 31 October has been cancelled today. A rubbish excuse of a service.

I also have been with this practice for over 40 years until a letter this week dropped through my door informing me to find another practice as they no longer offer NHS service. Clearly money before care!!!

No NHS services offered any longer despite website saying it does and existing NHS patients have been told to find another dentist or go private!

Going back this was one of the best dentists me and my family came to. But what a let down I couldn't believe my appointments they keep rebooking the appointment to another date every time. Now I have a letter saying for me and my family to find another nhs dentist. We feel so let down
so

No NHS appointments, only horrendously expensive private treatment available. I don't think the dentist I saw knew how to read dental records, or Bupa deleted my records when they deleted NHS patients because they were clueless about my previous treatment.
I emailed Bupa about NHS treatment and was told that if I go private, I cannot go back to NHS treatment if the practice miraculously starts doing NHS care again, then in the actual practice I was told I could go back to NHS treatment
when possible. I think they've used covid as an excuse to just do private treatment and rake in more money. Luckily I can just about afford some of the treatments, my heart goes out to those that can't.