John Lewis & Partners

Amazing service from technical department. My phone run out of battery I couldn’t get through to my partner. They let me charge my phone quickly and was really friendly and polite. Thank you so much it ment a lot them letting me charge my phone as I was really stuck.

Also whilst I’ve done my shopping all staff in beauty department and home department really polite professional and helpful

Thank you John Lewis Chelsford. Other stores are usually not this polite, friendly or professional.

A great spaciously laid out store. Perfect for browsing and getting insperation.
Good mix of exclusive products and down to earth priced "Everyday" items at very inexpensive prices.

Worth joining their rewards App. Today was the store's Members Day with free Golden Ticket offers with membership card and a purchase.

Tanya was super helpful when I was trying to find some specific kitchen items from the John Lewis app in the store at Chelmsford. She was very informative and assisted in ensuring I was paying the best price as listed on both resources.

Went for lunch today at Chelmsford Branch of John Lewis and was very disappointed. The restaurant tables were cluttered with used cups and plates with left over food on them and the chairs and floor had food scattered everywhere. The staff team appeared not to have a clue what was available on the menu and were doing a multitude of jobs at once and not really caring about the restaurant or the paying customers. The self service coffee machine served cold coffee and tasted awful. Won't be dining there again as today's lunch was absolutely awful!! Shame as lunch in John Lewis used to be such a treat.

We visited the place to eat. I was collecting a meal for my husband and myself. Grace came across and offered to take my tray. I explained I also needed coffee she took the second tray brought both to the table and me a glass of water. I hope someone will tell her how much I appreciated her help Eileen French

I was looking for a particular item not in stock. Staff were accommodating, friendly, engaging and explained how I could use the John Lewis app to make orders. Impressive store that I wil likely visit again.

Always efficient polite service.
A good size, well stocked store with an adjacent carpark (Bond Street).
Prices are much higher than elsewhere but that reflects the quality of the products sold

Cafe was a little dirty, food on the floor and none of the tables cleaned. The store itself, smaller than I am used to but the staff still very willing to assist. From now on however i will visit Lakeside or Cambridge since the selection of products and furniture to view in this store is limited in my opinion.,