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Riverside Retail Park, 8-10 Fairground Way, Northampton NN3 9HU, United Kingdom

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Department store
4.2
916 reviews
8 comments
Orientation directions
65R6+VC Northampton, United Kingdom
+44 333 005 5591
next.co.uk
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 11–17
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Eldho Abraham
Eldho Abraham242 days ago
Very disappointed with NEXT 50 % sale.
There was no discount added to any of the items and billed more than the printed price too.£24 pounds shirts billed for £ 28 and £25 kids were billed £28. Total purchase was £190.10. Ms Jade asked me to pay 10 p for bag even I asked her to take it off because she doesn't got change and she need to scall all the items again.really rude and unprofessional behave. I got 10 p from car after left my 1 year old baby with parents in the shop.
Kimberley French
Kimberley French304 days ago
Popped in this evening as I had a rare child free hour and was so disappointed with the customer service i received. The fitting rooms were closed so I asked a member of staff if it was possible to try some items on,she then looked to another colleague, who looked over to another lady who told me it was so they could tidy the rails. I don't have the time or childcare to buy everything I wanted to try on and then return another day. Bearing in mind there were more staff than customers it was such a shame they found tidying up more of a priority than serving customers.
Elizabeth McGovern
Elizabeth McGovern1 year ago
Great selection of items. Good size store. Staff have always been friendly and approachable.
Elaine turner
Elaine turner1 year ago
Have no complaints about the actual store but the windows have not been cleaned in months which is more noticeable in Costa while enjoying our coffee.we always try & sit near the window & l would like your feed back on this problem because it seems as if some TLC is needed as soon as possible
Elaine Turner
Mark Fisher
Mark Fisher1 year ago
Don't choose this location to collect orders ,takes forever! can't find orders which they have informed me are with them! Returns don't get taken off bill and still charge,chaos in there!
LUKUMAKI Feel the happiness
LUKUMAKI Feel the happiness2 years ago
The comment is for the Costa coffee shop in the the building. Great customer service, the stuff always smile. You can definitely feel the hospitality.
Tam McCart
Tam McCart2 years ago
Nice large next store. Great products. Staff were helpful and friendly. Did have to queue a while to pay.
Sam Throw
Sam Throw2 years ago
On a handful of occasions in the last 4 months, the staff have been unhelpful, disinterested and rude, not just to me but other customers. A common theme across all of the team.
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