Ball Tree Surgery, Kingfisher Site

My Nana is a patient of yours and recently came in after receiving a letter which she found confusing. She hasn't gone online and sometimes feels out the loop and when the letter referred to ",com" she didn't know what to do! Your staff reassured her that she wasn't the only one and there were plenty of people in the same boat at her. They helped her with everything and she said it made her day. Thank you for looking after her - she's a special lady.

I left the Orchard Surgery in Lancing as the G.P’s there were utterly incompetent. Well... Now I am absolutely blown away with the fantastic service and help I have received from the Kingfisher and Ball tree surgery’s. I have seen 4 different female gp’s and all were so lovely and helpful, one gp I saw wasn't shocked to hear that my last GP surgery did nothing except tell me to go to A&E because basically they are aware of the orchard surgery’s reputation that he can’t be bothered to help or treat his patients correctly. The kingfisher surgery gave me anti sickness injections, prescribed the best anti sickness tablets which are really helping with my sickness and also do routine urine tests before calling the hospital to see if I need to be admitted. The orchard surgery did none of this! They simply said go to A&E which I did and had to wait 6 hours to see a doctor in A&E , the doctor in A&E advised I should move gp surgery’s as the gp at the orchard surgery should not be palming all his patients off to A&E to avoid the paper work ! Any way less talk of the vile Orchard Surgery ... the kingfisher and ball tree surgery are absolutely 10/10 !!! Fantastic doctors thank you :)

Since the kingfisher surgery merged with the balltree surgery, the service has become appalling. Hard to get an appointment, kingfisher site shut over days before christmas. Now have to drive to the other site where there is no decent parking. Wish they had never merged. Will look to find another surgery in lancing now.

Worst Doctors my mother suffered with depression for years they got so sick of my mum coming in all the time just kept upping her pills 1 time she was on 10ml Diazipam 4 times a day in her late 60s with a pacemaker... Absolutely disgusting. The doctor here also caused as lot of upset in my family broke us all up as family. Eventually my mother transferred to another surgery where the doctor then accused me of forcing my mother into this, was stalking my house to see when id left to question my mother to which she was told she wasnt welcome by my mother. Appalling behaviour from a GP now me and my brother dont talk and my mother never trusted doctors again after that became impossible to get her to doctors.... Stay well clear made all our lives an absolute misery.. Dr Ghoosens hang your head in shame from the very start I sensed you didnt like me maybe it was my tattooos or you didnt like me as a person who knows but your endless reporting to services and visits to my parents property were all a waste of time you really are a revolting human being

My brother has been using this surgery for several years. I am officially his carer in medical matters as he has a learning disability and autism. We have been extremely happy with the service delivered by the doctors, nurses and the staff. A special mention must be given to Vanessa who has worked tirelessly with us over the passed 2 years. She is kind, patient and professional and we are hugely grateful for all she has done for us.

While I can't fault the treatment at Ball tree I got i wasn't happy to move from The Kingfisher to Ball Tree. Big question Why? I was never approached or asked if I was happy or wanted to move. Will be finding out and complaining

So far since joining at the beginning of the year we as a family have had a peasant experience. Nicest receptionists I have ever dealt with , super patient and caring/supportive. Doctor was great also. Makes a huge difference

I recently had a doctor's appointment there and she made me feel comfortable. The surgery having a update and already looks amazing.